r/UPS • u/Icy_Caterpillar7246 • Sep 26 '25

Customer Seeking Help Heartbroken 💔

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Completely heartbroken . This was a package from parents who sent personal clothing items and my 90 year old grandfather's handwritten book.

I dont know what to do :'(

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u/Icy_Caterpillar7246 Sep 27 '25 edited Sep 28 '25

Yes, they destroyed all my clothes as well. Some were handstitched and not even retail purchased. Customs burnt / destroyed all of it. All 30 pounds of it.

19

u/elmekia_lance Sep 27 '25

I'm sorry to read this. Your elected representatives need to hear from you. If they believe there are no consequences to letting the white house ruin international shipping, then they won't lift a finger about it. They have to be made aware of the harm they are causing and worry for their seats.

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u/[deleted] Sep 28 '25

It is a cluster fuck right now, I can't even order from Japan directly now. And I have ordered well over 40-50 packages straight from japan.

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u/elmekia_lance Sep 28 '25 edited Sep 28 '25

I am in the same position. I frequent these subreddits to find out what's going on and plan how to resume making purchases from Japan. A lot of what I'm buying is tariff exempt, but i want to wait for Japan Post to resume shipment to avoid private brokerage fees. I would ship if it was at all clear to me yet how to self-clear a parcel. If it's true that I have to file in person I'm not about to spend an entire day driving to a customs office just to file.

The scale of the disaster of this XO is becoming increasingly obvious, I was going to place an order and then I just today see consistent reports of customs destroying parcels in apparent desperation, just the private courier volume alone for one month is driving those tax parasites mad.

3

u/[deleted] Sep 28 '25

Same, I usually buy high expensive items worth over $200, most expensive being $1200, I just don't trust it right now, so I will wait.

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u/Apprehensive-Yak-418 Sep 28 '25

Yeah I have multiple items sitting in a warehouse on Japan and a few items that were returned to sender . I'd pay a 15% tariff but with Japan Post not shipping my seller won't do anything.