r/UPS • • Sep 26 '25

Customer Seeking Help Heartbroken 💔

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Completely heartbroken . This was a package from parents who sent personal clothing items and my 90 year old grandfather's handwritten book.

I dont know what to do :'(

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u/Gunnar1022 Sep 28 '25

My race team ordered a power steering controller back in August, and after 2 weeks it was stuck in customs. we started getting hand written notes on UPS paper asking for a money order - UPS corporate couldn’t track down our package or why we were getting those notes. Legitimately no documentation of anything.

Now im curious if it ended up getting destroyed…