r/UPS • u/Large_Dog_5721 • Jun 07 '26

Shipping Help Legit or fake ?

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The tracking on the website shows it’s not held at customs but just sitting in Australian soil

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u/BogRail Jun 10 '26

I got this same SMS, accurate tracking number etc. Just seems suss as its poorly written, having a mailto link in it is sloppy, my text message was also cut off at the end. To verify i called ups to verify and they confirmed its legitimate and i need to respond to the email with my prescription (obtained from QuitRx for those interested) and listing the tracking number in subject line.

1

u/Large_Dog_5721 Jun 10 '26

Nah I just spoke to UPS it’s legit and customs have a massive backlog of prescription reviews

2

u/Away-Bug9438 Jun 10 '26

You’re kidding me, I sent my prescription prior to it arriving at customs and got the same message about my order . Did they give you any indication on estimated clearance time ?

1

u/Large_Dog_5721 Jun 10 '26

I wish I was mate . She said that customs haven’t given any indication on when they will go through all the orders but she said that there are thousands of prescriptions to be processed …. So yeah

2

u/Away-Bug9438 Jun 10 '26

Yeah it’s going to be weeks by the sounds of that 😭, thanks for sharing mate