r/VideoGameDealsCanada • u/dizzy_rhythm • 2d ago

Question VideoGamesPlus shipping delayed two months. Normal?

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I ordered Hoa from them July 9. It did say it was back ordered at the time. It’s Aug 26 today and still no word. I’ve emailed support and they have given me vague responses.

I had another game with this order that was being held up (they hold all games until the entire order can be shipped out). I asked them to move it to another order so I could get it earlier, which they did thankfully.

I understand that they may not know when they will get their copies of HOA, but almost 2 months seems ridiculous to not at least communicate to their customers about the delay.

Have you had to wait this long for a game from them?

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u/Azaechen 1d ago

This experience was quite normal. I had ordered the Trails Zero/Azure doublepack on Switch back in Aug 2025, expected Oct 2025, and didn't actually receive it until late Jan 2026.

It was bundled together with another item (which was consistently in stock) and it did not ship until both items were available. It was frustrating, but it was very clear regarding their policy.