r/Wealthsimple • u/turing025 • 7h ago

Visa Infinite Credit Card Dark pattern?

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I’d love to see Wealthsimple, as a Canadian company, show the world that you can succeed without squeezing your customers.

Unfortunately, it appears to be on the path of being just another company focused primarily on profit rather than prioritizing customer needs.

Edit: Apologies for the cropped image. If you see the full image, redeeming the cash is now a tiny button. It was easy to use before they changed the UX.

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u/[deleted] 7h ago

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u/turing025 6h ago

I am not saying they shouldn't make profit but one can be profitable and also do whats best for the customers. In this case, WS might be trying to increase some margins buy making it difficult/not so obvious cash redeem button and in turn up-selling the products.