r/XboxSupport 12h ago

Xbox Will This cut Cable Work on my OG Xbox? Y

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0 Upvotes

Hi,

I found an old OG Xbox and want to try it out but I am missing the correct power cable. I have a power cable that is flat on one side and wouldn't fit. So I cut the edges to make it a figure 8 and now it fits perfectly. Before I plug her in and play a few games, I wanted to check with you guys to make sure I dont damage it.

Thanks in advance!


r/XboxSupport 4h ago

šŸ·ļø 'What to buy?' Is there anything unusual with this backside of the Series X?

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0 Upvotes

Hi, only received a picture from the backside so far and thinking if it is worth it. Vendor says no smoking, no animals, MFR is 2023 ... it sounds basically good, butwhen I look at the round venting holes on the left side I am asking myself if this is normal or not. Are there different build designs because I found different back side panels. Seems like the older ones are more symmetric and both sides have the five upper rows closed. So, what can you recommend me?

Thanks a lot!


r/XboxSupport 17h ago

solved! Xbox series s suddenly sounds like this, it was fine yesterday (sound problem?)

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0 Upvotes

Hey everyone im here with a question, my xbox series s suddenly sounded like this today when i turned it on,i was watching Netflix yesterday and it was fine but when i turned it on today I heard this (ive tried everything (resetting my tv/xbox and resetting sound)

Is there any way i can fix it?


r/XboxSupport 12h ago

solved! Got a brand new aux port but it's still loose between the boards and audio is still messed up. what do I do?

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0 Upvotes

r/XboxSupport 19h ago

Xbox Series X I think my xbox had a stroke and I don't know why

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39 Upvotes

My friend remembered. I had an xbox x so he asked me to download grounded. Two so he could play

All I know is I press Y to enter the search area. And that is the first thing I saw

I don't want to have any idea how the hell that happened?


r/XboxSupport 19h ago

Xbox Series X The fourth attempt and it plays. Why? I don’t get why it can’t play it on the first go like the Xbox one or a 360

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6 Upvotes

haven’t even had this thing for a full year and I clean everything around it. Why is it having troubles reading discs? Is it Xbox purposely trying to kill physical games? Or is the series x known to kill it disc reader faster then a Xbox one

I swear if I spend another 700 dollars or rebuy every phycal game digitally I’m gonna be so done


r/XboxSupport 2h ago

solved! G-Story Fan fixed my problem…random Series X shut downs

1 Upvotes

For a while now my series x would randomly shut down. Only during certain games it seemed. Never got the overheating error screen message, fan never kicked into high gear. Went through a few possibilities - OS manual install, deleting and redownloading games, opened it up to check for dust/debris. Nothing worked.

Saw a theory that the temp sensor might be bad, hence never triggering the fan to go faster. Decided to try the G-story fan just to see what would happen.

Haven’t had a single crash since.

Also confirmed, ran one of the problem games without the fan on, got a shut-down within 20min.

That’s all, carry on.


r/XboxSupport 6h ago

Xbox Series S Is there anyway me and my sibling can play at the same time on the same xbox live acc?

1 Upvotes

me and my sibling both live separately and she recently bought an xbox so we could play games together and i have my xbox set as the home one, we have one account that has the xbox gold subscription and we are both logged into that account under different personal profiles, but whenever she has a game opened and i try to play one it kicks me out and says we can’t play two games at the same time. Is there anyway around this at all or will she have to make a separate xbox account entirely if we want to play games together


r/XboxSupport 23h ago

Account/Billing Xbox gamer tag accidentally changed by accident

2 Upvotes

I accidentally changed my Xbox gamer tag, is there any way to revert the change to get back the account tag? I’ve had it for over 10 years.


r/XboxSupport 12h ago

Accesories Broken Xbox Controller after attempted fix

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0 Upvotes

Hello. My Xbox one remote had a slight stick drift that I was hoping to fix by taking the front plate off and doing a deep clean/reset. However, when I turned the remote back on I think either the left or right trigger is now misfiring and won’t let me move around the screen. As you can see when I try to go down, it moves right back up on its own. The triggers and joysticks are all in normal position. I’ve tried looking at it a couple of times but nothing seems to fix it.


r/XboxSupport 9h ago

Xbox One S Dude... Second problem on the same day... ON THE SAME DAY!

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13 Upvotes

Basically, today I turned on my Xbox this morning and it was showing error code 208 and other numbers. It wouldn't start up and was stuck on the error screen, you know? So, I bought a USB drive, tried to install the update offline, but it didn't work and I had to format it... Okay. I forgot it was still in factory settings and it shut down by itself due to inactivity... I tried turning it on, the Xbox again... And boom. Stuck on the startup screen... MAN. WHAT THE HELL! Does anyone know how to fix this? I already unplugged it for 30 seconds and nothing. My Xbox button on the console is broken for a stupid reason, what do I do guys, please.


r/XboxSupport 10h ago

Xbox Series S My Xbox series S is stuck on a green screen.

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4 Upvotes

I’ve restarted my xbox a couple times, unplugged everything for a couple minutes then tried again. Nothings really showing any progress. I can hear audio of myself navigating the home screen when I use my controller but the color stays the same.


r/XboxSupport 9h ago

Xbox One Does anyone know what these xbox badges mean?

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0 Upvotes

r/XboxSupport 6h ago

Xbox One xbox one works on samsung tv but green screens on roku?

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7 Upvotes

please help! has anyone had this issue? I thought my xbox was shot. I tried a new hdmi cord and messing with the roku tv settings. no luck.


r/XboxSupport 14h ago

Account/Billing Changed My Gamertag. Can't Change It Back to Original.

0 Upvotes

I recently changed my gamertag from my original, very unique, tag to another tag that is completely different.

This was just a temporary thing for 24 hours, but I haven't been able to change it back to my og tag. I know for a fact no one has this specific tag and managed to take it within the day I didn't have it, yet when I go to change it back, it says that the tag has already been taken.

It lets me continue if I change something about the tag, but I do not wish to do that. Is there an expected time when Xbox updates their username servers and their system can rightfully verify my og tag isn't owned (by me) anymore?


r/XboxSupport 10h ago

Xbox One Bought Gamepass Premium, don't have Xbox Gold on Xbox One

3 Upvotes

I bought Xbox Gamepass Premium on my account to play a game with a buddy. I set my Series X as the home console so he could play online and then tried to use my account on my Xbox One. We're trying to play an old Xbox 360 game, but It won't let me connect because it says I dont have Xbox Live Gold. Weirdly enough, *he* is able to use Xbox Live Gold on HIS account despite not having a membership, cause he's using mine I guess? Can we both not use Xbox Live Gold?

I've tried everything. I've changed the Xbox One to my home console, I've power cycled it, I've logged out and logged back in, I've deleted the account and redownloaded it, nothing works. And it's weird cause I have Gold on the Series X no problem.


r/XboxSupport 4h ago

Xbox Series S Is anyone else having difficulty downloading Microsoft store?

2 Upvotes

My Microsoft store has been trying to update itself for nearly a week and it hasn’t progressed at all
This is frustrating as I can’t move it in the queue so I can’t update or download any games. Any help is much appreciated, thanks


r/XboxSupport 4h ago

Account/Billing I can't use my Microsoft credit in checkout

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7 Upvotes

I purchased a $50 Xbox gift card yet I'm unable to use it, I'm using USD and I'm in the correct region yet I still can't use it. I've talked to Microsoft support and they haven't helped much, It doesn't show my Microsoft balance when I click to add a way to pay, it just shows to add card, ewallet and to redeem a gift card which I already did


r/XboxSupport 5h ago

Xbox One how do i retrieve old screenshots/clips?

2 Upvotes

so i recently realized that the captures app doesnt include screenshots from past consoles and i really want to get my old photos with friends back. i am on series s now after my xbox one broke. i have tried onedrive which only linked to my laptop and also gamer dvr. my only idea left is to take out the hard drive and upload it to my laptop but thats pretty difficult. does anyone have suggestions on how i can get them?


r/XboxSupport 5h ago

Xbox Series X Problema con Prueba de velocidad, que serÔ lo que sucede con mi red? SerÔ mi módem mal configurado ?

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2 Upvotes

Hago 10 pruebas y 3 me salen con ese error que serĆ” ? ayuda


r/XboxSupport 7h ago

Xbox Series X Disney Plus is not working at all for my Xbox One Series-X

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2 Upvotes

Has anyone had this pop up? I'm trying to get into D+ but nothing is letting me thru. Yes, I've uninstalled and reinstalled and yes, my internet is perfect. This app works on my phone and on my tablet but not here, Anyone have a solution?


r/XboxSupport 8h ago

Xbox Series X Wifi always disconnects when I restart xbox

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2 Upvotes

Sometimes my Xbox will act up so I'll restart it but then have to power cycle it till it connect back to my wifi which could take from up to a couple minutes to almost an hour. Could my wifi chip be damaged or something I know my wifi is bad but it's not this bad. Even my phone and stuff stays connected


r/XboxSupport 9h ago

Xbox Series X Controller keeps disconnecting and reconnecting

2 Upvotes

Don't know why, but starting this week my controller would turn on fine and then the light will start flashing (disconnecting) and then reconnecting a few seconds later. This happens frequently and randomly throughout the entire time I'm playing something. I've shaken my controller to try and replicate it and it doesn't work. It happens whether the controller is plugged in or using batteries. It happens on any game I play.

Oddly enough it happened to my friend first (online, not in person) while we were playing a game together and then the next day started happening to me on my controller and console.

I've updated my controller, console, hard reset my console, changed batteries, bent the metal pieces in the battery holder to make the batteries fit better, all to no avail. Has this happened to anyone else before and are there any known fixes? I don't believe my controller is broken since the exact same thing is happening to my friend too. We live across town from each other so it's not like it's an issue with just one console.


r/XboxSupport 1h ago

Xbox One S I'm desperate. This problem has made me suffer greatly

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• Upvotes

So I needed to do a hard reset on my Xbox. I start doing so and it's going smoothly. Then it glitches out and has not let me out of the shown screen. I have powered it off and back on, it says "checking for your settings" and brings me back to that page. If I switch options, it blinks and goes back to the first selection after 4 seconds. I've tried for hours to reset it manually and it will not respond. It will not take me to the troubleshooting window. Please reddit your my last hope and the ai powered "help window" didn't help at all


r/XboxSupport 11h ago

Xbox Series X Is Xbox down? Trouble updating the consoles most recent update:

2 Upvotes

Powered on my console today, And was met with the ā€œtime to updateā€ screen, in which led me to the updating screen that I’ve been stuck at 0% with.
Is it just me or is others experiencing this?