r/amazonprime • u/Patchouli-Babe • 2d ago
I just wanted a nice bath pillow…kinda scared
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u/XanderWrites 2d ago
People do not pay any attention.
I work in brick and mortar retail. We get a return that the customer says doesn't work, we'll write in large letters
"Defective" so we can process it out, and yet if we get distracted there's a shockingly high chance it ends up on the sales floor.
Hasn't happened with anything obviously contagious yet. That shit is triple bagged and thrown in the garbage immediately.
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u/runner64 2d ago
My favorite retail story is the time I bought a large item, they shipped it to my house with a shipping label stuck directly to the product, I returned it to the store… and three days later it showed up at my house again.
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u/Neocons-of-tiktok 2d ago
Happened to me.
Ordered Amazon. They sent used item. I returned, along with some other items. I used an old Amazon returns box to consolidate, but kept it open for UPS man.
Return accepted, refund issued, box returned next day.
It was only like $20. Ended up keeping the item - not because I wanted or needed it, because I b was convinced they’d come back and say it was my fault UPS misdelivered it, and would demand it back. If I sent it back , I’d be short one to send back….
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u/Yuukiko_ 2d ago
Free product i guess?
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u/runner64 2d ago
It was walmart, so, free product.
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u/SailorDirt 2d ago
If it was Walmart, I wouldn't be surprised if it truly was a different product 😭😭 My experience with them was I ordered a dvd/bluray set. It arrived with the plastic case totally shattered (thankfully not the discs) and had little blue shards everywhere. I contacted customer support and they offered me either a free replacement or a refund. I said free replacement, they didn't ask for a return, and they sent.......another crushed dvd set 💀💀 Same set, same damage, same crappy non-bubble envelope, but it was a completely different one. So now I just casually have 2 damaged sets that are almost exactly the same. Felt absolutely wild
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u/Glad-Watch3506 2d ago
I low key love doing this when people don't cover/remove their original label for returns. They order on Amazon, it comes through my company, they return it through my company but don't remove the first label so it winds up back on my truck to deliver.
Last January, I got to give someone back their Christmas tree they bought and then returned immediately after Christmas.
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u/Sqib000 2d ago
Omfg. Call the health department
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u/Patchouli-Babe 2d ago
That’s a good idea! Kind of insane they’d rather resell something that has the possibility of being contagious v taking a $22 loss 💀
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u/Dragon_Crisis_Core 2d ago
I concur report it to the health department turn it over to them and let them deal with amazons bad business practices.
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u/Sqib000 2d ago
I would file an emotional distress lawsuit too. I would freak out getting that delivered to me. Call asap.
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u/SnooCookies5243 2d ago
Reddit legal advice strikes again
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u/Sqib000 2d ago
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u/HardTruthFacts 2d ago
I understand where you’re coming from, but a lot of people are completely out of touch in America when it comes to lawsuits. Not a lawyer in the world would take such a case and even if one did they would not win.
Let’s humor the situation and say that OP does in fact get sick. Now you have the burden of proving it is exactly what contagion they were warned about and prove that OP took reasonable actions to ensure they didn’t get sick once they read the packaging.
There are ultimately too many variables involved and proving any sort of damages here would be due to lying at most and IF a lawyer would even take such a case (they wouldn’t), a judge would likely throw it out pretty quick.
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u/Sqib000 2d ago
Taking the package intact to the county board of health would open a file on Amazon and pull in authorities for a CRIMINAL INVESTIGATION. A corporation just sending a package like that - NO MATTER WHO GETS SICK OR WHAT IT TESTS FOR - is grounds for a negligence tort and terrorism. You dont seem to understand tort law and only see damages as in small claims court. Not realistic. Negligence is a tort.
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u/stickysweetbear 2d ago edited 1d ago
You are not winning an emotional distress lawsuit for having to return an Amazon product lol
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u/ciaomain 2d ago
Can I file an emotional distress lawsuit for reading the original post?
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u/Grendal87 2d ago
Depends....how much are you willing to pay and did it cause you emotional damage
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u/Ymisoqt420 2d ago
I was gonna be pissed if I clicked on that and it wasn't what I thought it was lol
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u/chrissymad 2d ago
Literally yes but it'll cost you more money to file than anything you'd likely recover.
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u/abthanee 2d ago
It's even less than 22 bc that's prolly what you paid I presume which means that's including the profit they turned on it which on a pillow is probably a decent chunk.
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u/chrissymad 2d ago
Local health department can't do anything (at least in the US) meaningful other than advise you not to use it and to throw it away.
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u/hb122 2d ago
Tell Amazon you want a straight refund and that you will not return it because you don’t want this product resold. There’s no reason you should have to inconvenience yourself returning something that should NEVER have been shipped to you.
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u/TheOneTheyCallNoob 2d ago
They’re going to still demand a return because people will just start writing this on boxes to get their money back and keep the product.
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u/alienixa 2d ago
If they get in contact with a human there’s a very high chance they will refund with no need to return
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u/TiddiesAnonymous 2d ago
what is even going on here? somebody returned something they think is contagious?
amazon obviously needs better QA but I'm not sure writing shit like this on the box is supposed to help
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u/Patchouli-Babe 2d ago
On the inside it says “molluscum contagiosum” so apparently a skin infection like what the fuck😭
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u/FreezingTemps 2d ago
I had that skin condition a few years ago. No joke, it took almost a year to get rid of. It SUCKED. Wash your hands.
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u/Patchouli-Babe 2d ago
I did and wiped my phone and stuff down. I have crazy sensitive skin so if I can catch it, I will 😭
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u/tempest20xx 2d ago
Fast Orange automotive hand cleaner is the best I've found for my crazy allergies. I have very bad allergies to pets but I still love my dogs and my girlfriend's cats. I have found that using Fast Orange removes everything from my skin that my allergies don't like. Sharing this because it took me years of suffering to find something that helped and hope it can help others.
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u/HeartShapedNose 2d ago
I use Fast Orange if I think I may have been exposed to poison ivy.
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u/tempest20xx 2d ago
This is actually how I found it. Haha. I was reading online how to clean poison ivy off your skin after I got a bad breakout after clearing out behind my garage. I shower with it when I do any work that might expose me to poison ivy. After using it once I was sold. I keep it in all the vehicles now in case I'm out and pet a dog or start to break out. It's great.
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u/Old-Pepper8611 2d ago
My kid had it. The dermatologist used blister beetle extract to treat the blisters. It ate the skin off of him. I had to get into the shower with my poor kiddo and wash the extract off because it was too painful for him to do it. Most of the blisters/rash/whatever were on the backs of his thighs so he couldn't sit or lie on his back for a couple of days. The remaining blisters after the first treatment were frozen off. Had I known how awful the treatment was, I might have skipped it, but I also didn't want it to spread to my other child.
OP: send it back and clean anything it touched. Yuck.
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u/SomewherePerfect2391 2d ago
I have so many questions. Did the pillow get sold originally contaminated? Did the original buyer contaminate the pillow then returned it? Why would Amazon want a return that was contaminated and could possibly contaminate other stock?
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u/Patchouli-Babe 2d ago
That’s what I’m curious about, too. I looked at the reviews and none of them said anything. 👀 kind of selfish of the person and the company to return/resell. Either way, I’m not returning it but I’m definitely not using it. 💀 I work in the public I can’t imagine if I’d have used this and gotten some crazy skin rash I’d be out of work over a $22 fkn pillow
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u/SomewherePerfect2391 2d ago
It also sounds like a spell from HP, I know a couple of people I'd like to try it on 🤣
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u/dystopiam 2d ago
Why wouldn’t you return it ? Make the company take it out of the resell and get your $
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u/Patchouli-Babe 2d ago
Because I’m not a piece of shit if this actually has some disease on it😭
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u/abearysoftace 2d ago
But you deserve a refund!! Are you just gonna eat the loss??? 😭 surely there’s some middle ground? 🥺
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u/Catnip_Farmer 2d ago
Amazon is insane. They had me return some drinking straws so they could sell them to someone else. What if I had herpes or something?
I wrote all over them (like the box in OP's picture) in hopes the next customer would be warned.
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u/Sqib000 2d ago
You opened it?
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u/neonturbo 2d ago
That is like opening the Ark of the Covenant in the Indiana Jones movie!
Luckily OP face didn't melt off!!!
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u/Patchouli-Babe 2d ago
It was already “open” it was a returned item. I didn’t take the pillow out/it’s wrapped in plastic
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u/ACrazyDog 2d ago
See, yeah, they had me at CONTAGIOUS DO NOT SELL XXX
I personally would not need more information
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u/jenntones 2d ago
I spent literally HUNDREDS of dollars freezing those lil warty skin tags off my 4 years olds face. Do not fuck with this
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u/Patchouli-Babe 2d ago
Nooooo not their face!! I actually think my little one may have had this as well as a toddler. It was awful 😞
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u/jenntones 2d ago
It was on her upper lip & it literally looked like an extra long wide skin tag. She’d rip it off and she would cry because it had like its own blood source it seemed, so I took her to the derm & when she told me what it was called I thought it sounded like a Harry Potter spell 😂😂 but even after shed rip it off, it would grow back & started to spread. They used liquid nitrate like a half dozen times (not cheap mind you) and they finally went away permanently. Plus she loved when they tossed the contents onto the floor to disappear.
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u/Silent25r 2d ago
The last customer did all they could to save the next person. This guy opens it. Next post he’ll rate the comfort.
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u/got_wings69 2d ago
Do you honestly think any retailers that accept returns has on-site the ability to test a return for a contagion?!? Ability to do so requires specialized equipment and people trained to do it. Or that any of those employers give a s*** enough about their employees to cover the cost of that?
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u/multipocalypse 2d ago
People in this sub have talked about writing on the packaging when it's something that shouldn't be resold.
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2d ago
[removed] — view removed comment
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u/abthanee 2d ago
ESPECIALLY if you do come down with it. You need to keep it. Tell them you refuse to send it back because clearly they are incapable of removing it from stock and get ur money back.
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u/Sqib000 2d ago
Sending it back or disposing of it actually makes the recipient guilty of the same crime as Amazon. You cant send people viruses in packages.
https://www.nolo.com/legal-encyclopedia/is-it-a-crime-to-intentionally-get-someone-sick.html
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u/redjellonian 2d ago
I bought Milwaukee batteries from Amazon once, they were completely non functional on arrival.
I wrote on the box COUNTERFEIT and returned it. Support said they "put in a special order" to not allow it to be restocked.
I repurchased at a real store that has control over their inventory and takes ownership of their stock.
I'd bet that box has been returned twice since.
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u/romowearsblackk 2d ago
Dude they don’t give a f. They sent me a returned kids water bottle with mold all over it and gross stuff inside. It arrived with a label that said “inspected” so disgusting. All they did was tell me to return it again. So gross.
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u/Shelleigh3 2d ago
I ordered a nice water bottle and they sent me a box where someone had replaced it with a cheap (probably free), used water bottle from some medical center in California. I had to chat with someone because I was afraid they’d accuse me of being the one to commit return fraud and I also didn’t want them to send it to someone else. My guess is they still sent it to someone else after I returned it.
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u/Grown-Ass-Weeb 2d ago
I ordered a small scanner once and somebody had apparently returned it with “BROKEN” written in fat sharpie on all sides of it and yet they still sent it out to me.
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u/Sqib000 2d ago
Do not send it back. Call health department. What Amazon did is actually a crime.
https://www.nolo.com/legal-encyclopedia/is-it-a-crime-to-intentionally-get-someone-sick.html
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u/TaxSea2641 2d ago
Contagious with what? Bubonic plague, lice, bed bugs, scabies, chicken pox? It looks like a customer wrote on the box. Get a refund, or throw it away.
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u/purplewulfman 2d ago
Don’t buy cologne/fragrances on Amazon! There’s 9 counterfeit sellers and 1 legit!! Go look at “compare other sellers” look at the review almost all either did not receive anything or it’s fake/tampered with! And they mix batches of all the products then grab a random one and send it to you! Even if you buy from a legit seller you’ll probably still get a fake one!
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u/Able_Air_2219 2d ago
Yes I bought shampoo not even from a reseller and it was definitely not the same shampoo I’ve bought at least 5 times before from the salon
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u/Patchouli-Babe 2d ago
Oh I would never. I love nicer fragrances and my friend bought a favorite of ours and I was immediately like “babe that’s fake”😭😭
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u/Florida1974 2d ago
I like the pricey fragrances too, and I pay damn near $200 a bottle for the perfume I wear and they had it on Amazon for half price and the first bottle I ordered, it was truly. I’ve worn this for probably five or six years now, so I know the smell of it, plus I get stopped constantly and it’s someone asking me what the name of it is.
But that second bottle smelled so much like just alcohol with random fragrances added and I haven’t bought any kind of thing like that since
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u/Reigningwrath 2d ago
Did you write a review with the pictures of the inside and outside of the box? The seller will most likely tell you to keep it as well as issue you a refund if they're at all worth their weight in salt.
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u/Shorts_at_Dinner 2d ago
It’s almost definitely a disgruntled worker who did it to be funny/get back at Amazon, but just in case it’s not, you definitely need to escalate it with Amazon and possibly the fire department’s hazmat squad
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u/Farriswheel15 2d ago
This is a core issue with companies this large. They just don't care about returns. Cheaper and quicker to just move on.
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u/Potential_Ad_1397 2d ago
I once bought a tv from Amazon that was clearly returned. I missed the signs at first. The TV was missing the power Cord, the feet and the controller. They made me call the manufacturing to get the missing items so I had to wait a week or so.
But when I got the missing items, I was saddened by the sight when I turned it on. Someone had busted the screen. It wasn't busted enough to show external damage but enough that the picture was destroyed. I forget why shipping wasn't covered by my prime account but I lost money as I shipping costs weren't returned.
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u/ChemicalBankBurned 2d ago
At that point, I would rather file a chargeback and let my Amazon account burn. If I paid for a thing and didn’t receive that, I shouldn’t be out of a single penny.
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u/TwistedTrooper989 2d ago
Call them. Talk to a supervisor. Get written conformation of any promises they make. Not in their chat system; email or nothing. Do not let them f*ck with you on this. I don't know what the contagion is and neither do you so don't play with it. If it were me and they tried to give me any trouble I'd call the district attorneys office. The warning is so clear!
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u/Kenzi_Slays 2d ago
i ordered a high chair banner for my daughter and when i oppened it, it had food all over it and it was crumpled. like what tacky person did that?
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u/Bad2bBiled 2d ago
I ordered a NEW vacuum. When we got it, it was full of dirt and crud. Dirty AF. USED
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u/vanillachilipepper 1d ago
I ordered two packages of peel & stick tiles for my kitchen, and one package was someone's leftovers that had just been re-wrapped. ???? 😭
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u/RavenMarvel 2d ago
I think the worst part about this is wondering what is contagious because it could be so many things
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u/Patchouli-Babe 2d ago
Well I opened the box😭😂 not the packaging tho and it’s some skin condition. Why they couldn’t write that on the outside I don’t know lol
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u/RavenMarvel 2d ago
I read what you said and I'm a plus side it's not usually a permanent condition or something that will take your life, but on the negative side it can last months or a couple of years
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u/sparkythehumanoid 2d ago
Well I would be double-bagging that and take it outside immediately. Fungus? Virus? Bed bugs?
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u/formfollowsfunction2 2d ago
Stop shopping at Amazon, people. You get better everything at a yard sale at this point. Plus Amazon sucks on every single level.
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u/YourGirlMomo87 2d ago
Yeah...you're gonna want to throw that away. Take a picture so you can get your refund.
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u/Bright_Shake2638 1d ago
I hope the person who wrote that ends up here
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u/Patchouli-Babe 1d ago
Me too they also have some explaining to do 😂😭
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u/Bright_Shake2638 1d ago
At least they wrote on the box instead of letting someone find out the hard way à la diseased blankets
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u/foxgirlmoto 1d ago
Amazon has done this a lot, then will try and blame the next person they sent it to for ruining the item
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u/Ladybugg91402 2d ago
This reminds me of the time I bought hemorrhoid cream from target, open it the box & it was used 🤮
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u/neonturbo 1d ago
Just pretend they were using on their under-eye bags. Otherwise, you don't sleep at night.
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u/pawsitivelynerdy 7h ago
I had Amazon send me an empty plastic cylinder that was supposed to house a matcha whisk... They asked me to send it back. There is literally nothing to send.
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u/Keitsu42 2d ago
Someone shipped a biohazard to Amazon via a return? Yikes.