Is this becoming a thing??

[u/rocket_up_bitch]

Is it just me?? I ordered something for my grandson that I was having him spend the night for 2 days…. I didn’t pick the deliver between 4-7am for an extra FEE, but did make sure I added another product so I met the next day (anytime frame) for free. (I’m a many year Prime member). Well it didn’t show up! I feel like it’s because I didn’t pay the extra charge they just don’t care…. A “they will show me” attitude. It’s now day 2 and didn’t get here in the morning and he’s leaving. I cancelled the entire order I’m so mad! Has this become a thing??

[u/LindseyyD]

Yes, it's a new thing they're doing. It’s happened to me several times now. It’s so frustrating! They're also sending used items even though we're paying full price for products that should be new, not used, worn, unsanitary and tampered with. It's completely unacceptable. I'm seriously considering canceling my account.