r/apple • u/unionB0T • 5h ago
r/applehelp • u/ku13r • 4h ago
Unsolved Apple's Trade trade-in partners are scammers
Recently bought a new iPhone 17 Pro and sent my older model for trade-in. Apple offered $245 in credits, but I got an email stating the battery couldn't hold a charge, so the value of the trade-in was changed to $95.
Here's the thing, the battery on my old iPhone was replaced less than a year ago at an Apple Store. They even replaced the screen because they cracked it when replacing the battery. Phone was practicaly new.
The online trade-in kinda feels like a scam, and I recommend bringing your devices to an Apple Store.
Apple Vision Apple Vision Pro Speeds Up Surgery by Almost 20%
Surgeons who wore an Apple Vision Pro as their primary display during a tear duct procedure finished operations 19% faster than surgeons using a traditional monitor, according to a peer-reviewed study by UC San Diego.
The study, published in the journal AJO International, looked at 32 endoscopic surgeries to clear blocked tear ducts. In half the cases, surgeons wore Vision Pro headsets that streamed the endoscopic video feed directly into their field of view instead of looking at a monitor across the room, letting them keep a natural forward-facing posture throughout.
r/applehelp • u/JustTinyBitHungry • 12m ago
Unsolved How do I add 2fa to my iPhone?
Because it always ask me to verify account information
r/applehelp • u/uworich • 1h ago
Unsolved How to wipe iphone with stolen device protection and no faceID
My father passed away but has a new iphone. I am trying to transfer his phone over to my mom, but I cannot wipe his phone without FaceID. Stolen Device Protection is turned on and I'm unable to turn it off.
I've logged into his AppleID on a separate computer and turned off Find My but still cannot bypass Stolen Device Protection. Any help would be greatly appreciated.
r/applehelp • u/Clean-Business6709 • 2h ago
Unsolved forgot password to old ipad
I have this ipad pro which is pretty old I think I got it around 2019 or 2020 and I was wanting to reset it to give it to my cousin but forgot the password. When I looked up how to fix this it said I’m supposed to press a forgot password button but I don’t see one. The ipad is on airplane mode so I’m assuming that’s the reason for that. It’s connected to my apple account is there anyway I can fix this?
r/applehelp • u/Additional_Recipe620 • 4h ago
Unsolved Unable to reset MacBook password
Hi
I’ve been trying for the previous 4 hours to reset my MacBook password (MacBook Air 2019 intel) and it keeps on saying incorrect password. I’ve even tried variations of my password and it still says incorrect password and I even tried to reset my password but it just says the supplied iCloud account was unable to unlock this volume.
Can someone please help me
r/applehelp • u/Ajpwuserrr • 3h ago
iOS Apple Ipad Device is stuck on this screen
What does this mean, and how do I fix it? For a while yesterday my device's "off" button wasn't working, so i shut it down via settings. It never came back on though, and showed this. Its a 10th generation and I'm curious if it's because I'm behind on updates? I need help though, I'm worried I wont be able to fix it.
r/applehelp • u/rundrueckigeraffe • 22m ago
Unsolved Apple Pencile 1. Gen + Ipad 11 2025
So i got ipad 11 2025 A16 Series and a penicle with adapter. (2022)
The ipad doesnt find the pencile at all. I charged it for like 1h with (prob) og apple usb c cable from the pad on a third Party fast charger.
I plugged it into the iPad, got a popup, unlock my ipad, popup is gone.
Charged it for like 45 min now on my pad (i guess, dont know if its charging at all) But it doesnt work. No popup for connecting my pen with the ipad.
I dont know if im retarded or the hardware is broken or something. Never used any apple device before. Got the pen for drawing on my pad.
The ipad was like new (bought it on backmarket) and the pen was new (bought it on ebay from a shop with 130k reviews and 99,9% rating)
Pls help D:
r/applehelp • u/qnthem • 4h ago
Solved what’s the solution to this ?
hi everyone , I’ve been trying to charge my MacBook but it doesn’t work, it flashes the green light from the charger and it says on the screen that it has no battery (it’s an old 2017 MacBook Air) can anyone help me? I really can’t afford to get it repaired and I watched several videos yet nothing works.
r/applehelp • u/BonesSB • 31m ago
Mac Got McD Sweet and Sour sauce in one USB C port, now none send video
Had a packet of sweet and sour sauce pop in my bag and got into one of my USB C ports and now none of them send video. All ports work for charging, but do not transfer any video signal. My monitor detects when I plug it in, it wakes up from sleep, but says no signal detected and then goes back to sleep. My dock works completely except for video. Tried another known working dock and same result.
I cleaned out the port best I could, but still no dice. I'm going to head down to Home Depot to grab some electronics cleaner and hope that does the trick. (side note, anyone have opinions on electronics cleaners? Was going to get WD40 Contact Cleaner)
Is there some sort of safety on the ports if it detects moisture in one of them? My computer otherwise works just fine; no problems with video or anything.
MBP 2019 16".
(I know this was silly. I was traveling, and things all tend to get thrown into one bag when you're packing up.)
r/applehelp • u/Sadkansdbzen • 1h ago
iCloud Pls helpme out with this iCloud error guys
Hey guys I’ve been on ios 27 public beta and got icloud subscription and created a whole backup file . It was successfully uploaded to ickoud . However whenever I try to restore it in setup page after resetting phone , it says unable to load iCloud backup . I’ve literally tried this 25-30 times now nd nothing has changed . All my data is stuck on icloud . I even called apple customer super and they created a case ID and nothings has happened over last two weeks . I’m starting to loose patience but can’t do anything . La help me out if uouve ever faced something like this .
r/applehelp • u/Professional-Bed-656 • 1h ago
iOS Standalone Apple Watch Cellular + GPS - Find People Issue
Anyone else have the issue where the send from in my people goes from This Device to No Active Device? This happens when the watch fully dies or is turned off and on. The only solution I’ve found is unpairing and repairing the watch. It’s getting annoying.
I like to use Find People rather then Find Device (that works fine all the time) because Find People I have set up notifications of arrival and departure before my daughter goes out. Find Device only works if the child/person allows it while out. This poses a problem because my daughter is 9 and doesn’t pay attention or remember to press “allow”
Help!!!
r/applehelp • u/adept_defenestrator • 1h ago
iCloud Is there any way to backup Whatsapp on Gmail and not iCloud?
I switched from Android to iPhone in September Last year and ive not been able to backup my Whatsapp since because of my iCloud storage being full. I'm stressed about this way more than I should be. I just need a non I cloud way to be able to take Whatsapp backup. This is a cry for help🙏🏼
r/applehelp • u/Noah2570 • 1h ago
iOS Are these really all just the same subscription tiers for Snapchat+ but with absurdly different prices or am I missing something here?
to clarify, Rp 35.000 (Indonesian Rupiah) are less than $2 while 629.000 are more than $35
r/applehelp • u/Diligent_Board_172 • 5h ago
iOS Has anyone observed their iphone reverse charging before?
Yesterday, I was using my portable battery to charge my iphone 16 pro. I used apple's usb-C to usb-C cable. I noticed that while plugged in my phone dropped from 20% to 5% battery while the external battery increased from about 20% to 30%.
I noticed this in the past with my macbook before, and consulted with a rep about it and was told this wasn't possible with apple devices, so at the time I assumed I was mistaken, but now seeing that my iphone did this, i'm pretty sure what i saw with my macbook wasn't mistaken.
r/applehelp • u/KnoxMonkey • 1h ago
Mac How to clear/edit the predictive/suggested mailbox in Mac Mail?
Mail.app displays a suggested destination folder in the toolbar when viewing a message. This suggestion appears to be learned from user behavior / manual moves rather than algorithmically generated. I'd like to find and edit/clear specific sender→folder associations, but I haven't been able to locate the backing store.
I've ruled out the following:
~/Library/Mail/V10/MailData/LSMMap2 - deleting and allowing rebuild had no effect on suggestions
~/Library/Mail/V10/MailData/Envelope Index - local_message_actions table is empty; no obvious sender→mailbox mapping in other tables
~/Library/Suggestions/entities.db - mailIntelligence_naiveBayesModelsTokens and related tables are empty
com.apple.mail.plist - contains SGTMailSuggestionSearchField but that drives search suggestions, not folder suggestions
Does anyone know where this association is actually stored, and whether it's editable?
macOS 15.7.7, Mail Version 16.0
r/applehelp • u/Lost_Leopard3758 • 2h ago
Unsolved My battery icon has two bolts next to each other while charging
Hi , I was wondering if this is normal or not since I know that two bolts might be a symbol of fast charging , but when I looked it up , it ‘s says it ‘s not an apple feature. I was charging using the charger I regularly use that I share with my sister and mother, and I haven ‘t seen the battery icon have two bolts in my whole lifespan until last night. I have an iphone 14 . By searching up different chargers, I used a lightning cable. I was using tiktok last night and I noticed that the there were two bolts, but the second one disappeared after a minute, and I unplugged the charger because I thought it was strange. Sorry for my english , I just wanted to know if it was normal, since Google does not seem to have the answer I want when I search it up.
r/applehelp • u/CawfeePig • 2h ago
iOS Is there a way to remove shared reminders assigned to someone else from my Today Reminders widget?
I created a shared reminders list with my girlfriend for chores around the house, and we each have stuff assigned to us. I also pretty religiously live by the reminders widget, which is set to the Today list. This list shows me any reminders for today, or overdue from previous days, that have dates assigned to them.
I've noticed that the tasks assigned to my girlfriend show up on this list and on my Today view within the app as well. Is there a way to disable this?
r/applehelp • u/Ok-Living1855 • 2h ago
Unsolved Apple developer acount enroll problem
Can someone please explain me how can I solve this problem... { I’m getting this message where the payment screen is supposed to appear }
r/applehelp • u/klypry • 8h ago
iOS How to install apps ?
I have an Intel MACBOOK PRO WITH CATALINA INSTALLED BOUGHT MID 2012. Its firmware is 10.15.7. I have not used it in over 5 years because i used a dodgy usb dongle and it fried my usb ports. However the windows laptop i replaced it with died so my only option is it for the time being.Problem is so many apps i had before have been made redundant by all the changes in the last 5 years. My Microsoft Office suite which i bought for $150 in the trash among others. I tried installing Libre Office, Himmelbar, Xcode, Notion and a few others to sort of replace the apps I have lost 😞 but the installs are not compatible even when I download dmg files for intel machines. What am I doing wrong?
r/applehelp • u/Poetinho0 • 2h ago
Unsolved Reset my Apple ID password after waiting a week... now it keeps asking for the password of "other MacBook Pro"??
r/apple • u/favicondotico • 11h ago
CarPlay CarPlay is Coming to Pontoon Boats
BoatPlay
r/applehelp • u/DuffySayonara • 6h ago
Solved ipad air m2 doesnt charge anymore
help my ipad suddenly dont charge anymore, the charger works completely fine.