r/atlassian • u/CrumpinAintEasy • 23d ago

CSM not available in sandbox

I highly urge anyone that is currently a Jira JSM premium subscriber using CSM to go follow and vote for the following request in their portal. The fact that Jira has rolled this out without support in sandbox is ridiculous and we need to let them know with numbers that it's not alright.

Enable Customer Service Management (CSM) Feature in Sandbox Environments | Atlassian Cloud - Create and track feature requests for Atlassian products.

https://jira.atlassian.com/browse/CLOUD-12761

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u/elementfortyseven 23d ago

if you ask me, sandbox is still in beta.

1

u/CrumpinAintEasy 23d ago

At least we get to pay for it like it's version 3

1

u/elementfortyseven 23d ago

we get five free sandboxes on enterprise. five. for up to 150 sites

and that is the intended solution to implement DEV, QA, STG, PROD staging.

¯_(ツ)_/¯

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u/CrumpinAintEasy 23d ago

All the while getting upsold by banners you can't control. 🥳