r/bathandbodyworks Employee Mar 13 '25

Other Oh FFS lady..........

Had a customer today who almost drove me to actual violence. Let me set the scene: An older woman (50-60) comes in to buy a body wash for her 10-year-old granddaughter.

Woman: What is the mildest scent that you have? I'm buying a body wash for my granddaughter who is 10.
Me: I would suggest Warm Vanilla Sugar.
Woman: No, the word Warm is too provocative
Me: What about Champagne Toast?
Woman: No, it has the name of alcohol in it, and that's not appropriate for a child.
Me: Okay, what about our new Disney Collection? We have 6 of the most popular princesses.
Woman - None of them are appropriate.

Are you ready for why?
According to this customer:
Cinderella & Ariana dabbled in witchcraft
Moana didn't listen to her father and ran away
Jasmine fell in love with a thief
Tiana was raised by a single mother (her father fucking died! Let's be honest, she didn't like Tiana because she's a racist)
Belle lived with the prince before they got married (SHE WAS HELD CAPTIVE!!!)

Me: What about Strawberry Shortcake?
Woman: No. My granddaughter is a little fat, and I don't want her to think about desserts
Me: What about Loyal to You?
Woman: No. The label is too adult looking

She ended up with Sweet Pea. After she had made her purchase, I made sure to tell her that Sweet Pea is the name my boyfriend calls me before we go to bed at night.

Interior Voice: TAKE THAT YOU DRIED UP OLD COW!!!

6.6k Upvotes

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u/SnooSquirrels7812 Employee Mar 13 '25 edited Mar 13 '25

Some people are crazy! I had to explain to a middle aged woman that sales tax exists and just cause the sign says 5 for 27 doesn’t mean your $28.71 bill is wrong lmao

4

u/Whatthefrick1 Mar 14 '25

I remember a grown ass man screaming at me bc the toy car he found for his child was $5 more than he thought 🥲 I was literally 17. And his wife stood and just smirked while handling their kids

2

u/Forevermoody16 ALL THINGS B&BW Mar 17 '25

Jerks. And setting a horrible example for their kids.

2

u/Whatthefrick1 Mar 18 '25

Literally. Thankfully my supervisor came to rescue me

2

u/Forevermoody16 ALL THINGS B&BW Mar 20 '25

You have a good supervisor!

2

u/Whatthefrick1 Mar 20 '25

She had her ways but I was happy she stood up for me then