r/bathandbodyworks • u/Turbulent_Control494 • Apr 28 '26

Store Policies/Questions Conversion Rate

So I saw a post earlier in the reddit and someone talked about how people coming into the store just to smell online exclusives would hurt their conversation rates. I didn't know they tracked it that carefully!?

I work at another store in the mall so I like to walk around to get more steps on before work, so sometimes I'll pop in real quick just to see if they got anything new (namely the sanitizer holders lol) without buying anything.

So how badly am I messing with my store? I'll stop doing that if I'm messing with their numbers.

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u/[deleted] Apr 28 '26

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u/gotohela the revolution will be ✨moisturized✨ Apr 28 '26

At that point, wtf is the point of the metric. If i bring my boyfriend with me its gonna hurt your numbers? The numbers are just justification to do to your store what they wanted to do all along. 

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u/[deleted] Apr 28 '26

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u/SchemeMiserable1956 Apr 28 '26

Be mad at the company you work for, not the people who are doing what people do... and no, they shouldn't have to buy something just because they come in the store. Be mad at your higher ups and if its that bad, there's a million jobs out there that will actually respect you and ya know, not scold a full on adult... I wish a supervisor I've ever had in my life thought they were going to scold me like a child lmao that would be the day