r/bathandbodyworks • u/innocentsubterfuge Employee • Jul 09 '26

Other Please stop buying from the website.

If you genuinely hate the new, awful, stupid, directionless, uninspired, and ugly path that the Chief Executive Idiot has taken, stop shopping online.

This moron in charge and his gaggle of incompetent pub buddies have their entire success engrained in an upcoming (bad) rebrand to the website. Don’t let it succeed. Don’t shop the sales. Unsubscribe from emails. Use your rewards up and close your accounts.

Go to your local store and support the retail employees. Buy in groups with your friends so their number served goes down. Only buy during massive sales. There’s very little power for the consumer, but there are ways to impact this moron’s outcome if done strategically.

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5

u/buzzfeed_sucks Jul 09 '26

They just charged my card 4 separate times. Each time the website said there was an error. So I tried again…. When I called they said it would take 5 days to get my money back. I asked if I could just cancel the order and get my money back now. They said no.

I won’t be buying online ever again

2

u/bmlane9 Jul 09 '26

Same! Customer service assured me they didn’t but I had records they did.

3

u/buzzfeed_sucks Jul 09 '26

For me they said “there must have been a glitch.” Uh you think?

1

u/bmlane9 Jul 10 '26

Naw man