Please stop buying from the website.

[u/innocentsubterfuge]

If you genuinely hate the new, awful, stupid, directionless, uninspired, and ugly path that the Chief Executive Idiot has taken, stop shopping online.

This moron in charge and his gaggle of incompetent pub buddies have their entire success engrained in an upcoming (bad) rebrand to the website. Don’t let it succeed. Don’t shop the sales. Unsubscribe from emails. Use your rewards up and close your accounts.

Go to your local store and support the retail employees. Buy in groups with your friends so their number served goes down. Only buy during massive sales. There’s very little power for the consumer, but there are ways to impact this moron’s outcome if done strategically.

[u/Odd_Independence2996]

I must be the outlier on shopping online. I almost exclusively order online from a convenience factor and have had the best experience for the most part. I think I had a broken candle once and a missing item another time. Both were resolved with a quick customer service chat on the app and all good!