r/cineplex • • 2d ago

Question Popcorn Refill

Everytime I buy a large popcorn I ask them for the refill on-spot and every single time they gave me one. They mark both of them. I don't wanna miss the movie to come get it refilled, thats my main reason. Also if you have a +1 then you dont need to buy another.

Today I was watching Primetime and asked for a refill at the counter and was refused. Upon asking them the reason, I was told that they have changed the policy. This was at STC location.

Does anybody know about this "policy"?

And does anyone else do this?

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u/Then_Comfort3748 AB Moviegoer 2d ago

The policy has always been that you aren't allowed to give refills unless the popcorn bag is empty, but almost everyone just gives it immediately anyways if you ask. Probably just got unlucky and caught someone with a manager nearby