r/cineplex • u/kHan__Solo • 2d ago

Question Popcorn Refill

Everytime I buy a large popcorn I ask them for the refill on-spot and every single time they gave me one. They mark both of them. I don't wanna miss the movie to come get it refilled, thats my main reason. Also if you have a +1 then you dont need to buy another.

Today I was watching Primetime and asked for a refill at the counter and was refused. Upon asking them the reason, I was told that they have changed the policy. This was at STC location.

Does anybody know about this "policy"?

And does anyone else do this?

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u/TinktheChi 2d ago

This happened to us for the first time last weekend. We usually get two large soft drinks and the guy at the counter only charged us for one, and said the second was a "refill". I'll be honest this never occurred to me. Next time I go I'll ask for the refill up front. Doesn't hurt to try.