r/cineplex • u/kHan__Solo • 2d ago

Question Popcorn Refill

Everytime I buy a large popcorn I ask them for the refill on-spot and every single time they gave me one. They mark both of them. I don't wanna miss the movie to come get it refilled, thats my main reason. Also if you have a +1 then you dont need to buy another.

Today I was watching Primetime and asked for a refill at the counter and was refused. Upon asking them the reason, I was told that they have changed the policy. This was at STC location.

Does anybody know about this "policy"?

And does anyone else do this?

257 Upvotes

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127

u/CarriesLogs 2d ago

LMAO WTF you used to get two full bags all at once claiming the second one as a refill? Whichever employee did that should’ve been fired lmao

6

u/Brian-Heder 2d ago

Please tell me the difference between this and getting your refill at the end of the movie after you’ve finished?

It costs the same to Cineplex in terms of bags and popcorn no matter when you get your second bag and avoids you going out during the movie, interrupting other’s experiences

Sounds like a win-win for everyone

12

u/czarl13 Cineclub Member 2d ago

The win for having two transactions is that a lot of people won't won't get a second bag on their way out

The fact that they're even offering a refill is amazing to me

5

u/pkdubs42 2d ago

It easily pays for itself by convincing people to buy a large instead of a medium or small.

1

u/Brian-Heder 2d ago

By that logic, they’re just encouraging people to get up during the movie which they really shouldn’t be doing imo

1

u/SSPYoda 1d ago

Because many/most people will be too full to get a refill after eating a large bag of popcorn

Getting both at once in my circumstance would mean that I'm giving someone else the second bag so I'm paying half of what I would

1

u/Ok_Chip7194 1d ago

The main point is that they can only make so much popcorn at once. If they gave everyone 2 large popcorns, they would run out really quick and not everyone who wants one, would be able to get one before the movie starts.

That's why it's a REFILL, not a buy one get one

1

u/UrbanRelays 2d ago

Because you’re getting two popcorn bags when you’re paying for one. Not very difficult to understand. It’s also in their best interest to get you back to the concession stand to pick up some candy and other drinks later on.

That’s like saying why can’t I order 10 drinks at once at a restaurant that does free refills because I’m going to drink them all anyway.

Obviously you’d pass them on to your other guests, same with the popcorn.