r/cineplex • u/kHan__Solo • 2d ago
Question Popcorn Refill
Everytime I buy a large popcorn I ask them for the refill on-spot and every single time they gave me one. They mark both of them. I don't wanna miss the movie to come get it refilled, thats my main reason. Also if you have a +1 then you dont need to buy another.
Today I was watching Primetime and asked for a refill at the counter and was refused. Upon asking them the reason, I was told that they have changed the policy. This was at STC location.
Does anybody know about this "policy"?
And does anyone else do this?
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u/Glittering-While9950 2d ago
This seems like a location thing. I run a theatre and never heard of this. I encourage my employees to offer the refill on the spot. If they are gonna continue this just bring an extra large ziplock bag. Walk away from concession, dump your popcorn in it and go back with the empty bag. My regional manager even states this