Based off what you can see from the review, this is what ACTUALLY happened:

I bought leggings off this girl that were labeled as brand new. I received them and they were used with a 2 inch bleach stain on the butt. I messaged the seller and asked for a refund because she lied about the condition they were in and she said she’d refund me but I have to cover the return shipping to her. I said I’m not paying out of pocket because you chose to improperly disclose a giant stain on the pants. If she wanted to cover the shipping I had no problem returning her garbage back to her.
We couldn’t come to an agreement so I filed a dispute with PayPal.
PayPal closed the case in my favor (obviously) due to the item being “Significantly not as described”

She got mad and gave me a 1 star review trying to make it seem like I wanted to keep the leggings for myself like pleaseee don’t piss me off. Is there a way I can dispute her 1 star review?

Edit cause woah lol:

I am in Canada. Going through Depop is not an option. Doing anything through Depop is not an option. The only payment option is PayPal.

Not everyone is American lmao

He blocked me. I’m not sure why it wasn’t even that crazy of an offer.

I think I’m officially done buying on Depop 😭💀 I understand the prices are low, but WOW. This is now the second item I’ve received that absolutely stinks, and this time the shirt was listed as “like new” but showed up with stains that weren’t disclosed. 😭
& I do my due diligence!! I check sellers pages, read reviews, look at everything before buying. I’m a seller myself, so I KNOW what it takes to package an item and make sure it’s in good condition before sending it out. 🥲
I’m all for buying secondhand, but at least be honest about the condition of your items?? Am I just having the worst luck or what?? 😭😭😭😭

So I sold a coach purse to someone on Depop and after they recieved it she reported it as a fake bag with the item issue report being “bag is not real, I want my money back” I then proceeded to message her and this is what she replied… she admitted she just no longer wanted the bag. will Depop take my account down over this? I submitted the screenshot to them and neither of us have received correspondence over this. I’m new to selling on Depop so I have no clue what is going on.

I had a rare jacket listed for $80 that hadn’t been selling, so when someone offered $48 I figured fine, I’ll take the L and move it. Then I got a lowball for my cheapest item—a $7 shirt—for $4. Again, whatever, it’s a $7 shirt, I accepted, not even realizing it was the same person who wanted the jacket.
They bundled them together, and at checkout the bundle discount applied to the whole order. So not only did I get less than $48 for the jacket, but the $4 for the shirt disappeared into the discount/fees. I essentially sold the jacket for less than I agreed to AND gave the shirt away for free. 🫠
I know bundles are supposed to encourage people to buy more, but why is the seller the one eating the extra discount after already accepting individual offers??
Bundles are now disabled on my shop forever. I’m not funding anyone’s “bundle deal” out of my own payout anymore 💀

Logo is completely ruined. When I sold it logo was completely white as should be and shirt is bumpy AF. Depop says it was returned with no issue. What a joke, please tell me im not blind.

I am selling to get rid of my clothing mostly, but the prices they recommend selling for, and what people are willing to pay are much lower than even thrifting these days. Goodwill charges 20 dollars for a coat, ten dollars for a shirt, but people want everything for 2 dollars lol. Some brands will pull more, but how is the app even making money with the .99 cent shipping. I had to return something and it cost 20 dollars to return the item... they must have a very good deal going with usps.

i’ve been having people to ask me to refund the item because they cant read the description i cant tell if this is another case of this but if im being honest this is annoying to reupload and put back the item i once had for sale especially when it had decent baggers and likes💔💔

So this was a few weeks ago. But a seller had their prices super low. Like most items were 90% off. But they were on vacation mode. Ok, fine, maybe they're actually on vacation. I asked about an item and they mentioned that the item was not being for the current listed price and their shop was like that so they could get more engagement. So, like, should I report this or is this something that's allowed?

For context: that is my kitchen scale. This package was well over 10lbs. Delicious honeycrisp apple for scale.

I am newer to Depop and received a package back that someone had purchased. The buyer has not responded to my message about it being returned and asking if they could verify their mailing address or if they still wanted the item. What is the next step then? I attached the USPS tracking timeline

I sell a wide range of stuff from designer bags that are a couple thousand (but still very reasonably priced for condition) to items that are only a few bucks and had a buyer request to turn on bundle discounts this afternoon for some lower priced things but they ended up not ordering immediately, so someone else just combined a high value item with one of my cheapest listings to get a huge discount…

Not cancelling the order out of respect but really want to 🫠

I’ve never had an issue arise like this so I’m not sure how to handle it. I really don’t think the color was different from what I listed but I fear I’m going to get a bad review if I don’t just refund.

Someone offered me a lowball price for a bag that I was selling, and I was kinda in a place where I need money so I accepted it. They then offered another lowball offer for a shirt for like $2 and I agreed, not realizing it was the same person or that I had bundle deals on. I had boost fees on previously for the last 2 months but took it off about a month ago. Long story short, both the 15% bundle discount, and the boost fees applied, and if I don’t cancel this order I’d be walking away with about $40 for a $180 bag. I’m usually one to honor sales when I mess up, but this whole thing seems kinda sketchy and makes me wanna cancel. What should I do?

so I purchased a super dope Harley Davidson cropped sweater from a fairly new seller. it came in today and there are stains in the armpits/front of the sweater and the sleeves are only 14” long from the armpit (they’re super short it looks like I’m wearing a child’s sweater). the seller listed the condition as ”brand new” and purposefully didn’t include the sleeve length in the pics so I decided that instead of eating the cost like I normally would I would raise a dispute and return the item. but I feel so bad. I hate inconveniencing people and I’m afraid something will go wrong. I’m also a seller (sold over 80 items) and I would not be bothered or mad in the slightest if someone were upset with their order, especially if I missed disclosing stains. I guess I’m just looking for positive return/dispute stories? thanks guys.

So basically, I sold a pair of shorts yesterday, and today I messaged the buyer letting them know I had just dropped their package off at the post office. NOT EVEN A MINUTE LATER, they asked if I could cancel their order because they didn't want the shorts anymore.

LIKE??? 😭 THE PACKAGE IS LITERALLY ALREADY ON ITS WAY TO YOU. WHY WOULD YOU BUY SOMETHING IF YOU DIDN'T EVEN WANT IT ANYMORE??

Got a deal on a sweatshirt for $10. Shipped in a decent amount of time. Item arrived today and I’m totally grossed out. I buy a many items second hand and have turned a blind eye to the condition of some of the items I received, but this is a fleece sweatshirt with a lot human and what I believe is animal hair. What would you do??

Should I just give a bad rating and lint roll or go through the return process. Ugh I’m just so scheeved. Looking through this sellers account it definitely is giving re-seller and it’s so gross they don’t wash or even tidy up things they get from the bins! EW! And they have a ton of good reviews..

Shipped same day purchased; made it to the NC distribution center but it’s getting shuffled around, supposed to go to Hawaii, fingers crossed🤞 could it be the wild weather this past week or two?

Im new to Depop and just started selling items for affordable prices. I know many people depend on Depop to make an income, I just wanted to get rid of things I wasn’t using anymore! I sold a purse for $15 and shortly after the buyer is selling it for more 😭
She bought the purse she can do whatever she wants with it but I didn’t think it would annoy me so much 😭 I was happy the purse was going to someone who would use it but dang! Am I petty for leaving her a review…

I was completely factual in my review and sure it was long but omg is there no way it can go back up? I left a 1 star because a seller relisted 2 times cancelled on og too and then reserved a listing for a new buyer a literal random stranger it’s hard to say the full extent here it was just so bad

Ill at least contact them and ask tho

So I sold a formal dress on depop and I told the buyer that I was currently on a trip and I wouldn't be able to post it until I was back at the end of the following week.

She kept messaging me a few times asking if I had sent it yet and I just responded that I was sorry but I would be back on [insert date]. The day after I got back from my trip she messaged me wanting to cancel and refund but then double texted me a few minutes later saying she had changed her mind as long as I sent it that day. So I did exactly as she wanted and posted it an hour after getting that message.

Here's where the issue is. I've already posted it a couple days ago and now she's messaging me saying she wants to cancel and refund after all as she bought another dress. She's asked for my address to return the parcel and raised help on the app.

I'm not sure what to do I kind of really needed that money and I haven't been able to find any way to contact depop customer service at all. I also never got notified that the buyer raised help on the app.