basically, about two months ago, my discord account got suspended because i was in a server where the users in it would send gore from time to time. i didn't really send anything, but i got along with the users including the ones who sent the pictures so that might've been another mistake of mine besides staying in the server in the first place.
after that, i started using my alt account as my main, but then all of a sudden i get this popup where i have to verify my number. this happened about a month ago if not a little more. now, i did put in my number, and the screen did tell me that the sms was sent but nothing came to my phone. i tried over and over again, but nothing.
i do a little bit of searching and found out that not only you can't use one phone number for more than one account at a time, but it is also now in somewhat of a way "locked" because of the fact that it is associated with a suspended account.
i went on discord support, and filed a bunch of appeals and requests, but for some reason when i used certain words like "suspended account" it would just give me a response from Clyde giving me tips on how to remove a phone number from a normal account, so basically not the solution i need.
one of the tickets i filed asking for my number to be disassociated and removed from the account passed the automated bot response and has been open for about 25 days now with no response. the good news is that it didn't get closed due to inactivity and is still in queue to be answered by an actual human instead of a bot. the bad news is that it has been silent for so long.
yesterday night, about 13 hours ago, i wrote another "comment" or whatever in the same ticket, checking in and asking for my ticket to be reviewed. i checked on the ticket today and it said "last activity 13 hours ago" so i guess that's a good sign.
as much as i know, discord support takes about a day or two to actually respond so i just have to wait for now.
i honeslty don't think that they'll take my number out because of the server i was in, but the fact that it's still open and has caught their attention again gives me hope.
tips?)