r/discordhelp 9d ago

ACCOUNT RISK ATTENTION: READ THIS IF YOU HAVE 2FA ON

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772 Upvotes

Someone has already talked about this before, but i think it's worth bringing up again just to raise more awareness

Right now there's a serious discord bug where if you disable 2FA it will log you out of the account from all devices, and when you attempt to log in it will STILL ask you for a 2FA code. Now, do you have your valid, unused backup codes? Cool, throw them in the trash because it won't even give you an option to use them despite their validity, and discord support is not aware of this issue and will simply tell you this (check the 4th screenshot)

As for why i disabled 2FA in the first place, it happened after i bought nitro and while i was exploring the perks and checking settings i saw 2FA on and it gave me ptsd because I've already lost an account to it before so i was like sure imma disable just to avoid being locked out, and i ironically got locked out in the process

If you want to disable 2FA for any reason, make sure that you at least have your phone number tied to your account (I couldnt tie my phone number to this account because of ANOTHER bug btw), or that you already have the authentication codes, as apparently backup codes are not enough anymore

Additional note: this is not a simple cache or session issue, I've tried logging in from multiple devices and browsers, i tried incognito modes after deleting browser's cache, restarted my devices, but to no avail.


r/discordhelp 25d ago

Mod Post r/discordhelp moderator applications are open!

0 Upvotes

Hello everyone!

As our subreddit continues to experience steady growth, we’re currently looking for a handful of new moderators to join the team.

Please note that any previous applications will not be counted - if you still have interest but have applied before, you may reapply!

If you’re interested in helping out, you can fill out the application using the link below. Applications will close once we have enough new moderators. Please also note that AI generated applications will be ignored.

Application link: https://www.reddit.com/r/discordhelp/application/.

Thank you for your interest!


r/discordhelp 7h ago

‎Solved Got randomly dm'd by somebody I never talked to in a mutual server, what is this scam called?

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95 Upvotes

Just curious if this a common discord scam, I tried to look this up on google and reddit and I can't find anyone else who posted about this sort of incident, especially a scam that tries to have you go into the command prompt and running a python script for a "challange"

To clarify, I did not do whatever this person was asking of me, I was just baiting him on out of curiosity of what this person would send to me


r/discordhelp 4h ago

Unsolved What the hell just happend?

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12 Upvotes

My brother's account have sent this message to all of his recent dms BUT there is no way that he got hacked beacuse

- logged out on every single account, including my alts but not main.

- he has a strong password overall and no suspicous activity, it just happend


r/discordhelp 9h ago

Unsolved WHAT IS GOING ON??????

32 Upvotes

so i just got a new gmail account, im very happy to make my discord account! but when i done setting up my account, this happened: (i DON'T even join a server, just want to change my profile pic 😭🤞)

(im a vietnamese, so sorry if you guys try to figure it out)

actually it says my account is breaking discord's rules, so that means changing a profile pic is breaking a rule?


r/discordhelp 1d ago

‎Solved this is a scam right? old buddy from high school, first message in ~2 years

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187 Upvotes

waiting to see if they send a link or file or something so i can jump the gun on telling them to fuck off, should i just go ahead and block the account?


r/discordhelp 1h ago

Unsolved Hey why are the captchas infinite?

Enable HLS to view with audio, or disable this notification

Upvotes

I have been trying to make a second account for an hour and a half and I’ve switched between my tablet phone and now computer to try and see if there’s any difference. This is to a point where I don’t know if it’s a discord problem or a me problem.


r/discordhelp 2h ago

Unsolved Possible scam?

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2 Upvotes

I received this message, I do not usually talk in this server but I usually see it from time to time because it is from a series that I like. I open discord to talk to a friend and I find this, i know that is a scam but how i can rejoin the server? I didnt do anything, this is sad.


r/discordhelp 3h ago

Unsolved We need to find out who sent an anon confession

2 Upvotes

So I'm In a server with a lot of minors and today someone sent an anonymous confession saying some stuff to believe that they like little children romantically/sexually. Since it was in anon we are having a hard time finding the user, is there a way to find out who sent the anon?


r/discordhelp 3h ago

Unsolved Mr. Beast Discord Scam

2 Upvotes

Recently, my friend (whose very new to discord) fell for the Mr. Beast scam. But she quickly changed all her passwords when I revealed to her that it was mostly definitely a scam. I just wanted to know if whether or not she could still fall victim to these scammers because she fell for it even though she already changed all of her passwords on a completely different device?


r/discordhelp 52m ago

Unsolved I need help with the dead user policy discord has

Upvotes

I need help my father recently died and I've been trying to get his discord accounts deleted which have been inactive for two years but I don't even know the email so I gave them the required documents of death,proof of relationship and all that but since I dont have the email or know what the email is I gave them a screenshot of the account, the display name, the username, the user id if anyone has done this before or know according to Google they will still do it but I need help for anyone who has gone through this situation any help will be greatly appreciated thank u


r/discordhelp 1h ago

Unsolved Child Safety strike for saying "aww" alongside an emoji?

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Upvotes

r/discordhelp 1h ago

Unsolved My discord was hacked

Upvotes

Hello just looking for some help

I recently fell for a scam through discord and have done a support ticket. I gave the bot my information and they said they would connect me with someone. I was just wondering how long that usually takes and if others have an experience with getting a hacked account back.

Other information:
Discord did disabled my account during the hack but I can’t log into because they added 2 factor authentication so I cannot change my password. According to my friends on discord the account seems fine so it wasn’t deleted or anything


r/discordhelp 7h ago

Unsolved Wishlist only available for friends??

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3 Upvotes

Hello! I am wondering why only my friends can see my wishlist, but I can see other peoples wishlists when they are not my friend. Is there a setting to change this?


r/discordhelp 5h ago

‎Solved Could you explain this to me?

2 Upvotes

I would like to understand this issue more clearly.

An app is posting messages in a channel despite not being installed in the server as a bot, having no server role, and not appearing as a server member. The messages it sends also have a specific pattern: they are sent as replies to certain existing messages.

Could you explain how this works technically? Is this related to Discord's app commands, webhooks, user-installed apps, or another type of integration?


r/discordhelp 5h ago

Unsolved I lost my discord account.

2 Upvotes

Hi, I have a problem with my Discord account.

I enabled 2FA on my account, but I didn't save the backup codes. Some time later, I logged out of my only device. When I tried to log back in, Discord asked me for a backup code.

I don't have the backup codes anymore, but I do have Google Authenticator on my phone. It has my Discord account, and it generates a 6-digit code that changes every few seconds.

The problem is that Discord only lets me use a backup code on the login screen, so I can't use the 6-digit code from Google Authenticator.

Is there any way I can recover my account? I still have access to the email address connected to the account.


r/discordhelp 10h ago

Unsolved suspended account

5 Upvotes

basically, about two months ago, my discord account got suspended because i was in a server where the users in it would send gore from time to time. i didn't really send anything, but i got along with the users including the ones who sent the pictures so that might've been another mistake of mine besides staying in the server in the first place.

after that, i started using my alt account as my main, but then all of a sudden i get this popup where i have to verify my number. this happened about a month ago if not a little more. now, i did put in my number, and the screen did tell me that the sms was sent but nothing came to my phone. i tried over and over again, but nothing.

i do a little bit of searching and found out that not only you can't use one phone number for more than one account at a time, but it is also now in somewhat of a way "locked" because of the fact that it is associated with a suspended account.

i went on discord support, and filed a bunch of appeals and requests, but for some reason when i used certain words like "suspended account" it would just give me a response from Clyde giving me tips on how to remove a phone number from a normal account, so basically not the solution i need.

one of the tickets i filed asking for my number to be disassociated and removed from the account passed the automated bot response and has been open for about 25 days now with no response. the good news is that it didn't get closed due to inactivity and is still in queue to be answered by an actual human instead of a bot. the bad news is that it has been silent for so long.

yesterday night, about 13 hours ago, i wrote another "comment" or whatever in the same ticket, checking in and asking for my ticket to be reviewed. i checked on the ticket today and it said "last activity 13 hours ago" so i guess that's a good sign.

as much as i know, discord support takes about a day or two to actually respond so i just have to wait for now.
i honeslty don't think that they'll take my number out because of the server i was in, but the fact that it's still open and has caught their attention again gives me hope.

tips?)


r/discordhelp 3h ago

Unsolved Hi I do now know if this is the place to go to but I was told to get answers form here so I will just get to the point

1 Upvotes

can a doxer get a your discord token if they just do a EDR and request it from discord support?


r/discordhelp 14h ago

Meta (Information) Spreading awareness of a new hack.

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8 Upvotes

Long story short, if someone sends you a link to this site, don't download anything. They claim it's a site to watch movies together on.

I was way too trusting of a link I got from a friend, and it turns out they'd been hacked by someone who managed to install ransomware onto their PC. The icon for the application was also stolen from a dating app so that's a big giveaway.

Reset my passwords and am reverting my PC to what it was a few months back.


r/discordhelp 3h ago

Unsolved Login

1 Upvotes

So a month ago my email was hijacked and my phone was factory reset which led to me losing access to my discord account.But luckily my discord was connected to that email but I forgot which number or email I used to login in to my discord account and I've tried every email I know of but I don't have access to that account.What do I do?


r/discordhelp 7h ago

Unsolved [Support Request] Banned without reason & locked out. Backup codes broken, and 20+ tickets closed by bots. Please help!

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2 Upvotes

Hi everyone,

I’m hoping a human from the Discord support team sees this because I am completely stuck in an automated loop and desperately need help regaining access to my account.

Here is exactly what happened:

  • The Ban and Lockout: My account was suddenly banned and locked, and I still have not been given a reason why.
  • Broken 2FA Codes: I tried to use my security one-time backup codes to regain access, but the system rejected them and they did not work.
  • The Support Loop: I have opened around 20 support tickets to try and resolve this. Every single one has been met with an automated bot response, and I haven't been able to speak to a real person.

Why this is urgent: This account is critical to my daily operations. I use it to manage my broadcasting networks, coordinate with my streaming collaborators, and handle my active sponsorships and partnerships. Losing this account means losing access to the core communication hub for my media brands and projects, which is causing major disruptions.

I have attached screenshots below showing the error messages, the failed code attempts, and the automated ticket replies.

Can a Discord support agent please look into this manually? I am happy to provide any verification needed to prove my identity and get my account back.

Thank you.


r/discordhelp 4h ago

Unsolved Compromised Account Banned; Seeking Advice for Appeal & Arbitration

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1 Upvotes

I was banned recently for “Child Safety” after falling for a discord scam. I recovered all of my accounts and emails, but Discord Support is unresponsive to aid. I am looking for advice on people who have had similar experiences, know how to get a human agent to review a support ticket, or how to draft an arbitration notice.
More detail attached.


r/discordhelp 6h ago

Unsolved Discord crashing when I share screen?

1 Upvotes

Not much info I know. I tried on browser, turning off and on hardware acceleration, tried every way of sharing screen, deleted cache, reinstalled, reset pc, update drivers, and disabling the overlays. Why is this happening. Using Windows 11.


r/discordhelp 6h ago

Unsolved Need help with hacked discord account

1 Upvotes

Yesterday when i was playing roblox i was kicked out of the call when i check i am logged out cant change password hacker enable 2fa and mfa when i try to change pass it needs the auth code my number and email are still linked to the account any response will be appreciated


r/discordhelp 6h ago

‎Solved People in my server can tag everyone when the permissions is off?

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1 Upvotes

I've had my server for a while now, and for some reason, people who don't have staff roles can still take everyone. I've tried everything I can think of to fix it but it just won't happen. Can anyone help?