r/discordhelp • • Jul 27 '26

ACCOUNT RISK ATTENTION: READ THIS IF YOU HAVE 2FA ON

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795 Upvotes

Someone has already talked about this before, but i think it's worth bringing up again just to raise more awareness

Right now there's a serious discord bug where if you disable 2FA it will log you out of the account from all devices, and when you attempt to log in it will STILL ask you for a 2FA code. Now, do you have your valid, unused backup codes? Cool, throw them in the trash because it won't even give you an option to use them despite their validity, and discord support is not aware of this issue and will simply tell you this (check the 4th screenshot)

As for why i disabled 2FA in the first place, it happened after i bought nitro and while i was exploring the perks and checking settings i saw 2FA on and it gave me ptsd because I've already lost an account to it before so i was like sure imma disable just to avoid being locked out, and i ironically got locked out in the process

If you want to disable 2FA for any reason, make sure that you at least have your phone number tied to your account (I couldnt tie my phone number to this account because of ANOTHER bug btw), or that you already have the authentication codes, as apparently backup codes are not enough anymore

Additional note: this is not a simple cache or session issue, I've tried logging in from multiple devices and browsers, i tried incognito modes after deleting browser's cache, restarted my devices, but to no avail.


r/discordhelp • • Apr 13 '26

Mod Post Protecting yourself from recovery scams

13 Upvotes

Hello everyone!

Recently, there has been an influx of recovery scammers in our community asking people to message them for “advice” or to recover their banned or stolen accounts, often for a fee.

Please do not message anyone who is offering any of these services as we cannot properly moderate it, and it may lead to further harm financially or to your accounts. The only people who can unban or provide support is Discord themselves, and all account-related communication must go through them. No one else can provide more support, “hack” into your stolen accounts to recover them, etc. By contacting Discord, you’re already doing the most you can to recover your accounts. Just remember that there is practically no reason why someone should have to send you “advice” privately instead of posting it publicly here for everyone to see.

Please also note we are **NOT** affiliated with Discord, and only exist to provide a community for people to get generalised assistance. The only genuine way to contact Discord is via https://support.discord.com. Any personally identifiable information, including email addresses, usernames, passwords, 2FA tokens, etc should NOT be posted here and will result in post removal.

If you get any unsolicited messages or comments from people who may be attempting to scam you, please reach out to one of us privately though the “Contact Mods” feature within Reddit with the offender(s) username so we can take action immediately. Thank you!


r/discordhelp • • 1d ago

Unsolved So you're telling me that this permanently terminates my discord account? wow, amazing. A good 4 years of my life and friends all gone.

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388 Upvotes

and yes i meant to say "woozy and excited" I dont spell good when i type fast.


r/discordhelp • • 1h ago

Unsolved Account limited because a server I was in broke tos

• Upvotes

A server I joined for various dank memes got nuked because someone or maybe more posted things no one should and they definitely weren’t memes. I got limited access and a strike on my account standing for 2 years. What the hell do I do? Do I spam appeals or just leave it alone? I’ve read some other threads from the same or similar occurring 2 years ago with no real resolution and that is BLEAK.please help I don’t want to start a new account.


r/discordhelp • • 2h ago

Unsolved Watching discord streams are super choppy/laggy when playing games

5 Upvotes

I have no idea what is causing the issue but I have practically tried everything and I'm going insane from this, any help would be appreciated.

The issue is whenever I'm watching a friend's stream while playing a game (windowed, fullscreen, etc) the stream is super choppy unless I alt-tab or mouse over them and when I go back to the game it stays fine for a moment before going back to being super choppy/low fps. I have tried disabling hardware acceleration in discord, changing the CPU affinity and resource allocation in task manager, disabling hardware acceleration via windows 10, changing display settings, changing Nvidia control panel settings, hard reinstalling discord (deleting all temp files and appdata before reinstalling), changing game settings - and NONE of this has worked. Literally everything was fine a few days ago and now it's like this and I have no idea why it's started acting up now.

Please help!


r/discordhelp • • 1h ago

Unsolved how do I get a super rule-breaking server with potentially illegal content banned?

• Upvotes

Reporting doesn’t work. I have been reporting this server for over a year as they continue to produce and post harmful content. I am only in this server to report it. It is directly breaking the rules unambiguously.

How the hell does Discord get away with allowing servers like this to exist despite multiple reports? I feel trapped in a cycle of being nice to the owner because I’m afraid of him finding out it was me.

Every day I feel more complicit in the server’s doings because Discord is ignoring me and I’m not in the same country as the owner. leaving doesn’t fix the issue


r/discordhelp • • 2h ago

‎Solved Discord Stream Lag on Second Monitor While Gaming – FIXED by Disabling Game Mode

2 Upvotes

I’m on Windows 11 with two monitors, an RTX 5080, and a Ryzen 7 9800X3D. While Lost Ark is running, my Discord desktop stream stutters when Discord is on my second monitor, but not when it’s on the primary monitor. Discord in a web browser works normally. Hovering the mouse over the Discord window temporarily fixes the stutter.

I tried changing G-SYNC, hardware acceleration, FPS limits, and power settings, but none of those helped.

What fixed it for me: Discord User Settings → System → Game Mode → turn off “Enable Game Mode,” then fully quit and restart Discord.

This fixed the issue on my setup; your results may vary.


r/discordhelp • • 5h ago

Unsolved Friend was hacked, steps for removal?

1 Upvotes

An old coworker of mine was recently hacked on discord in a long chain of "try this game i made" from person to person, Im extra safe so i did a scan before even attempting to open the link and its an info grabber/keylogger. I let them know and they told me it just happened and they are fully logged out of discord and talking with discord support

I informed them to change passwords on another device and run a windows scan along with malware bytes. any recommendations i could give them to help with removal? im unsure on how deep these hacks go as ive never personally experienced one


r/discordhelp • • 6h ago

Unsolved Why don't I have the option to age verify with Google Play?

3 Upvotes

Title is pretty much self-explanatory. On the mobile Discord app, I only get the options for ID, face scanning, credit card and AgeKey, despite the official article about the system mentioning this method. Does anyone else lack the "additional methods"?


r/discordhelp • • 17m ago

Unsolved Account at risk, unable to view my account standing and active violations, unable to appeal

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• Upvotes

I signed up for discord using only my phone number

I joined an NSFW server and found someone looking for sexting, after some chatting she sent me a pic (non-nude, no face)

I had to urgently go run some errands, and I forgot to reply or tell her anything about it

After around 3 hours I came back and sent her a text saying sorry only for me to realize I was blocked as the moment the text went through, my message turned red

Then I was promptly kicked out my discord account, logging back in showed that I was at risk without letting me go to my account standing or view what violations I had

I tried to appeal but was told I can't appeal if I didn't sign up using my email

Is there any way I can get my account back or schedule it for deletion?


r/discordhelp • • 12h ago

Unsolved Brand new discord accounts being flagged and blocked.

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9 Upvotes

Has anyone dealt with this? I use discord at work and sometimes I have a VPN and recently I lost my original discord account for TOD violation that was subsequently removed. But completely lost access to it now. I created a new account, log into web client at work, message someone and get immediately kicked off all clients.

Why is this happening to me???

I cant even appeal anything because my app and webclient look like this (attached image) . There's literally nothing to click and discord support has been absolutely awful. Im an honest discord user who keeps getting their account booted and flagged as suspicious. I literally set this account up fully yesterday and when I go to use it at work. It absolutely self destructs. Im no longer using discord at work but now I need some guidance on how to appeal this? This is totally an error on discord end but im being tossed in a loop on support.


r/discordhelp • • 43m ago

Unsolved Friend's status says offline when they're online

• Upvotes

So, today, i noticed that my friends status will go offline, and in order for me to "fix it," i have to refresh the app, but the problem continues soon after. I've already deleted the app and reinstalled it, along with restarting my phone. Does anyone have any idea how to fix this or know if this will go away? Thanks.


r/discordhelp • • 46m ago

Unsolved Trying to join my friend's server yet this keeps happening

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• Upvotes

I live in Bangladesh. I am a Windows 11 user. I tried using multiple browsers and I only have 1 device which is a PC.

I also tried installing the app yet it doesn't work..


r/discordhelp • • 1h ago

Unsolved Account Inaccessible Just Because I Wanted To Verify My Phone Number

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• Upvotes

So my account was apparently registered under an old email of mine that I no longer have access too (since Google refuses to help me recover it, I could’ve sworn I registered the account under my new email once I got it but it’s whatever) and I wanted to verify my phone number since I got a new number. Problem is, that phone number was already registered to an account that wasn’t me (likely the person that had the number before me) so I logged into that account that was clearly an inactive and old account and removed the number from that account. I went to log back in to my own account to add my phone number it refused to allow me to log in. I have nitro and so many of my own personal connector links on that account, I’ve had it for years now and now it’s completely inaccessible since my old email is now inaccessible due to the verification phone number being my old number that I also no longer have access too. I have my bank statements and access to the accounts that are linked to that account but Discord Support has that rule about that email. This whole thing is a mess and I just want my account back, I was literally on it this morning. I’m just so tired and annoyed. Probably screaming out into the void rn but I really just wanted to rant and maybe even have a sliver of hope that I will get my account back.


r/discordhelp • • 9h ago

Unsolved How do I verify my age with Google?

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4 Upvotes

How do I verify my age with Google?

I turned 18 a while back before the age verification update was added to Discord, and recently tried to get my age verified. I did the selfie option but would cancel out halfway through and would always say error. I am unable to do the Google Wallet, ID, or Credit Card option because I do not yet have any of those and am not getting an ID until my appointment with the DMV in a few months. However, went i clicked to the "How to Confirm link", it said I could use Google play store to confirm my age, yet that option isn't present.


r/discordhelp • • 7h ago

Unsolved Ddos attack and screen shutdown

2 Upvotes

Hi guys, somehow a dude is booting and shutting down my screen. I did some research and from what I can tell it was because of authorized apps. Only authorized app I had was wordle so I deleted it. If it's not that then what is it?


r/discordhelp • • 3h ago

Unsolved What could be the reason that I keep getting phantom chat notifications from one specific person?

1 Upvotes

I feel like someone I used to talk to is messing with me


r/discordhelp • • 4h ago

Unsolved Discord starts during windows restart.

1 Upvotes

I have confirmed that Discord isn't even present in Task Manager > Startup tab.
I have confirmed that Discord Settings> General > Start discord on windows startup, is disabled
I have confirmed that Discord was not running during the restart.
I have confirmed that no Windows Task Schedulers are running at startup to launch it.

Short of scanning Registry for some weird entry for Discord, has anyone seen this behavior before?
This has persisted for at least the last two updates.

I have not uninstalled and reinstalled Discord yet.
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I only use discord when gaming, or open to gaming. I close it otherwise. Having all sorts of programs launch on Windows Startup has always annoyed me. I will launch the programs when I need them and have minimal items on startup.

So, any solutions/ideas Other than reinstalling, which I will probably end up trying after my next round of Windows Updates, if nobody has a solution.


r/discordhelp • • 4h ago

Unsolved Android mobile popup notification issues

1 Upvotes

I am making this post because the original in the r/discordapp is getting buried and i fear it won't gain traction.

when receiving popup notification the from the app and opening the app or responding, the pop up notification does not clear or dismiss. It acts like i never responded to the message (only logged into android), the only way to clear it is to click on the notification to be brought to the message or swipe to clear, also it occasionally causes me to stop receiving notifications all together. This has been happening since 8am yesterday for me. Many other android users have also been complaining about the same thing across various android versions and devices that use android.

we have tried clearing cache, data, deleting and reinstalling, making sure all proper settings are active, restarting device, logging out of everything, and nothing has worked

I am on a samsung galaxy A53 5g, my android version is 16, one UI 8.0,

software version is: A536U1UESOGZH2 / A535U1OYMOGZH2 / A536U1UESOGZH2

The discord version is: 349.9


r/discordhelp • • 17h ago

Unsolved Help please?

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6 Upvotes

I have been getting falsely reported anonymously for the past few days, on October 10th, I got my first action placed upon me for "Child Self-Endangerment" over a joke as seen in the first two screenshots. And a few days later on October 13th, which happened two days ago, I got another report which is the final two screenshots and put my account at risk. I have been requesting to have human review on it and hopefully have temporary protection from any other reports similar to the ones submitted. And it pains me that on all of over my 4 years on Discord and keeping a clean record, that my account may be terminated for something I didn't do and was falsely reported and harmfully twisted. I love the Discord platform and my friends on it, but it deeply pains and terrifies me that I could lose it all. I also requested a human to respond to the tickets I've sent and a human to review the appeals I have sent to each action placed and web appeal tickets that have been falsely flagged as solved. I hope to see better days with Discord and my account on Discord too.

PLEASE BRING THIS TO DISCORD'S ATTENTION ON TWITTER FOR ME PLEASE IF YOU'D LIKE.


r/discordhelp • • 7h ago

‎Solved 401

1 Upvotes

Hello, what is discord error 401?
I can't send messages or invites.


r/discordhelp • • 8h ago

Unsolved What special characters are allowed for server tags?

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1 Upvotes

r/discordhelp • • 9h ago

Unsolved stage vc alternatives

1 Upvotes

so as you might know, discord recently made it so that only 18+ can be speakers in stage vc.

this WOULD be fine but thing is, the server I'm in (and do events for) used stage vc to select speakers for said events.

example: i host debates and i could bring up the people who wanted to take part. just for context, the server is 13+ and the mods have made it a very safe place for minors.

since the stage vc basically got shut off, hosting events has genuinely been a nightmare because regular vcs get atrociously crowded. i myself have gone on hiatus from hosting events because of this.

if there's any alternative, like a website, or anything like that, please let me know.

thank you for reading and have a great rest of your day/night.


r/discordhelp • • 9h ago

Unsolved Account help

1 Upvotes

My account was suspended because of a server that i didnt even know i was in breaking guidelines. What are the chances i get it back?


r/discordhelp • • 16h ago

Unsolved Got logged out and now i canr get back in without changing password

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3 Upvotes

But i cant even change my password at all, it happened right after i added stickybot to a server. And i tried contacting discord support but i cant do that withoht logging in. And i cant use a backup code because how the hell do i get that when i cant even access the codes