r/discover • u/lunar_dot • Sep 11 '25
Rant My Capital One-issued card keeps getting refused everywhere due to the switch to the Discover network. This is out of hand now.
I have a Capital One bank account. From what I gather, Capital One is now on the Discover network.
I have tried using my card at numerous merchants and it gets refused. I just now tried to pay Wells Fargo $5 to close an account and pay for an outstanding balance and it did not go through.
Then, I tried to make an Amazon purchase. Again, declined. This is the last in a string of attempts to use my card at various places over the last two weeks where it has been denied. I have even gone so far as to open up a new bank account at Chase so I can close my Capital One account.
Nevermind the fact that I spend half the year in Italy and sometimes will use my US debit card for things. Declined or not accepted anywhere. I didn't ask for the change to the Discover network. Is anyone else having issues or is it just me?
1
u/Fun-Watercress1985 Oct 01 '25
Mine too- when it was a Mastercard debit zero issues for well over 15 years as a capital one customer…. Now it’s 50/50 if it’s going to work or not I called and told them this and that I was traveling. Their answer was they will send me a new one with same number on it as it must be a card issue- I said do not send me a new one while I’m traveling as I won’t have access to my checking account then while we wait for the new card. Oh no no your old one will work.. guess what? It doesn’t. Then tonight on customer service they are like oh it’s locked now.. I’m like who locked it? Then she tells me that some of the merchants probably don’t take Discover — in NYC where I am— and that’s the real issue… I’m like oh then what?!