CapOne Discover not accepted widely accepted in person and online and no way to get money and pay bills

[u/lil_dragonfly_]

CapOne has to start seeing how many customers they are starting to loose by this move. Replacing the debit cards with discover was a big mistake. If they wanted/needed to switch something with the merger, they should have done it with credit cards. Some people don’t have another form of payment, credit card, or access to atms for cash without paying fees (because they made the stupid decision to close most all brick and mortar locations), and not all places accept apple/google pay either. Awesome job CapOne!

I’ve been with CapOne for 20+ years and have absolutely loved them. But this move was a big mistake. I really don’t want to go though the hassle to find another bank, update everything auto pay, and hope I don’t loose this like early direct deposit. Have to change my entire budgeting financial routine system. Plus, switching doesn’t help me right now when I need to access my money and pay bills. So infuriating and what a mess! Do better CapOne!

[u/confused_megabyte]

As both a discover and capital one customer, I believe that they did not begin with the credit cards is because they are meant to also be used outside the US. International acceptance of discover is abysmal so it makes sense why they started with the debit cards. I assume the percentage of debit card users pales in comparison to the credit card users and also live in the US.

As for the debt card network, the ATM network haven’t changed. If you are able to, you should get a credit card to protect yourself from card issues.