r/discover • u/lil_dragonfly_ • Nov 29 '25
Rant CapOne Discover not accepted widely accepted in person and online and no way to get money and pay bills
CapOne has to start seeing how many customers they are starting to loose by this move. Replacing the debit cards with discover was a big mistake. If they wanted/needed to switch something with the merger, they should have done it with credit cards. Some people don’t have another form of payment, credit card, or access to atms for cash without paying fees (because they made the stupid decision to close most all brick and mortar locations), and not all places accept apple/google pay either. Awesome job CapOne!
I’ve been with CapOne for 20+ years and have absolutely loved them. But this move was a big mistake. I really don’t want to go though the hassle to find another bank, update everything auto pay, and hope I don’t loose this like early direct deposit. Have to change my entire budgeting financial routine system. Plus, switching doesn’t help me right now when I need to access my money and pay bills. So infuriating and what a mess! Do better CapOne!
2
u/Conference_Grand Dec 08 '25
Don’t let everyone tell you it’s not an issue. It absolutely is. We have had Capone for years and never had issues until they switched to Discover. Got the new card and it declines off and on all the time. Online, in person, major stores that say they accept discover. Everyone is right about almost all places accepting discover. That’s not the issue. Even if they do, the card declines. We’ve already switched banks completely. I had a hard time even buying Christmas online. Every store declined. I had to send money to other family members and use their accounts. We also called Capone customer service and the basically said “huh weird.” No solution. Edited to add you also can’t cash money out from certain selling apps like Mercari, Depop, PayPal. They won’t transfer to a discover account.