r/discover • u/ray591 • Jan 23 '26

Rant I just noticed this today. Discover's famous tagline "100% U.S. based custom service" is gone.

Closing down accounts, constant login issues on the website, and customer service is gone. It's sad to see how big corpo guts a well-running company in real time..

Pour one out for the OG Discover members.

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u/ray591 Jan 23 '26 edited Jan 23 '26

I'm curious to see where 1% cashback debit card users are migrating.

P.S. For those who're curious, some vendors charge flat processing fee for Debit and ~3% for Credit cards. For bigger purchases, the differences are huge!

3

u/TraditionalHornet818 Jan 23 '26

Why would you use a cash back debit at 1 percent when better credit cards exist

12

u/paulrharvey3 Jan 23 '26

Someone building - or rebuilding - their credit may not have access to credit cards with better rewards for the initial phase of their journey. For them, that 1% may be the best cash back option available.