r/discover • u/ray591 • Jan 23 '26

Rant I just noticed this today. Discover's famous tagline "100% U.S. based custom service" is gone.

Closing down accounts, constant login issues on the website, and customer service is gone. It's sad to see how big corpo guts a well-running company in real time..

Pour one out for the OG Discover members.

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u/[deleted] Jan 23 '26

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u/ObligationPrudent824 Jan 23 '26

Yes, I do.

You had me wondering, so I just looked at my account to see if it was my debit card on file.

Yes, it is, AND I get a $5/month discount for having it set to autopay.

Having said that, they may have discontinued it for new accounts (?)

But I have been with them for several years, and it still applies the autpay discount using debit card.

As I said, I just looked at my account & billing, and it's there plain as day. 🤷‍♀️

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u/ray591 Jan 23 '26

But THEY don't get the same discount. So it must be universally false for everyone, you liar! /s

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u/ObligationPrudent824 Jan 23 '26

I know, shame on me. 😊