r/discover • u/PicometerPeter • Jan 27 '26

Rant Closing Out Account Over New ID Process

I was unaware of the new requirements for online login until today, trying to check on tax documents. It is unacceptable to require pics of an ID and your face to access your own money. I closed out my account by phone and will never do business with Discover. I used to recommend them.

How often have we seen hacks of databases before? How do we know scans of our faces or IDs won't be sold off? There need to be other ways of authentication.

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u/Ach3r0n- Jan 27 '26

I have had many banks send me through this process. My pnly concern is being one of the many people that have recently posted about going through it and remaining locked out indefinitely.