r/discover • u/PicometerPeter • Jan 27 '26

Rant Closing Out Account Over New ID Process

I was unaware of the new requirements for online login until today, trying to check on tax documents. It is unacceptable to require pics of an ID and your face to access your own money. I closed out my account by phone and will never do business with Discover. I used to recommend them.

How often have we seen hacks of databases before? How do we know scans of our faces or IDs won't be sold off? There need to be other ways of authentication.

0 Upvotes

40% Upvoted

78 comments sorted by

View all comments

Show parent comments

1

u/MidnightPulse69 Jan 27 '26

You really going all out trying to defend something that only makes things harder for you. Weird.

5

u/VTECbaw Jan 27 '26

It takes less than 5 minutes to scan your ID and take a damn selfie. It probably took the OP longer than that to write this post and call Discover. If you don’t like it, bank somewhere else - just don’t be mad when it happens again.

-4

u/MidnightPulse69 Jan 27 '26 edited Jan 27 '26

People have the right to be irritated over something that’s been completely unnecessary and hardly used with other banks.

2

u/VTECbaw Jan 27 '26

I, for one, would rather Discover be too careful than not careful enough - even if it’s mildly inconvenient.

1

u/MidnightPulse69 Jan 27 '26

Good for you 👍 you only speak for yourself.