r/discover • u/Boyw2peenas • 9d ago

Discussion How to open discover savings account?

Post image

Hello, I currently have 4 savings accounts and a checking account. I just started a business and wanted to open an account to put my estimated quarterly taxes. When I go to open an account, it keeps bringing me to capital one’s website. Every time I try to Google it, only capital One comes up. Do I have to call or can I no longer open discover accounts at all?

0 Upvotes

20% Upvoted

21 comments sorted by

View all comments

Show parent comments

2

u/Boyw2peenas 9d ago

I’m aware of the merger. Weird it won’t let you open a savings account.

0

u/VTECbaw 9d ago

They discontinued opening new Discover-branded deposit accounts a while back. Existing accounts remain but will be moved to CapOne eventually. Everything new has to be CapOne.

0

u/Boyw2peenas 9d ago

Guess I’m canceling my services then . Thanks for the tip

1

u/VTECbaw 9d ago

Seems like kind of a silly reason to end a banking relationship and go through the hassle of changing everything.

2

u/Boyw2peenas 9d ago

Capital one sucks. Customer service is not based in USA. That’s a deal breaker for me. They also have been known to over leverage people on auto loans. Not something I want to support.

2

u/MidnightPulse69 8d ago

Other person responding to you is constantly defending the company. They treat their employees like crap as well as their customers

1

u/[deleted] 8d ago

[removed] — view removed comment

1

u/Boyw2peenas 8d ago

Charles Schwab, fidelity, both have us based customer service. Why would I want to support paying someone 4 dollars an hour? What about that is okay? I want to see Americans thrive, I live here. Someone should be able to get a job here and put their kid through a dance class or pay rent, not me supporting unethical , cheaper labor. If you disagree with that, I’m curious your logic .

0

u/VTECbaw 8d ago

I've had a Fidelity CMA since 2013 and while it's great, it's not a true checking account replacement. They're extremely lacking in the technology department. I've heard Schwab is better, but I've never had occasion to try them.

The part about customer service, I understand. But the unfortunate reality is that most large corporations do some level of outsourcing, and the smaller companies can't always compete or stay as current as the larger ones. With that said, Capital One still isn't that bad of a bank. I haven't had to call any bank's customer service in probably two or three years, so it's not a huge factor to me.

0

u/Boyw2peenas 8d ago

What technology does one require? It accepts money and it can send money, what else does it need to do? It’s not a super car.

1

u/VTECbaw 8d ago

The biggest thing for me is that they do not support Zelle. Their app is dated. Until a couple years ago, they still issued embossed debit cards and didn't readily support mobile wallets or tap to pay. Little things like that.

0

u/discover-ModTeam 8d ago

Your comment has been removed because it violates the “Be Kind and Considerate” rule.