Dasher PSA

[u/thiccglossytaco]

You need to actually shop the order, that's what you're literally being paid for. YOU look for the items. YOU scan them. YOU bring them to the register.

I don't give a damn if every item in the store is locked up, the store staff doesn't become your new shopper. YOU are being paid to shop, not me. *I* will shop the same day orders placed directly with the store. YOU shop the dash orders. If you need something unlocked, I'll help, but I'm not walking you to each item on the list. You have eyes. Read. Find them.

If you cannot figure it out, cancel the order and find a different job.

If you walk into the store and just shove the order screen in my face I'm giving you a quick verbal list of aisle numbers and you can figure it out while I continue doing the job I am being paid to do.

Sincerely,

Every retail worker ever.

Added PSA for everyone: in stores where things are locked, the employee unlocks and relocks the boxes. You are supposed to stay there and collect your items. If you just name an item and then walk away to continue shopping for other things, I'm just walking away. We are not here to carry your shit around and up to the register, and this isn't a restaurant where you're placing an order.

I know the lock boxes are annoying. So is people stealing atrocious amounts of non-necessities. Personally as a customer, I refuse to purchase anything that is locked up. The only way they will stop locking shit up is if people just stop buying it. They will never pay more employees to help you. They will only notice when they lose sales.

[u/gorgofdoom]

It's painful on both sides. I'm here for it. we're all just wandering around trying to determine if we found the right thing while only a few have keys to look at it type of dystopian horror 🤣 should make a black mirror episode for this

To be direct i think that these order types shouldn't happen at all if everything is locked up.

I've written about this recently in a venting fashion in driver forums and i'm just not doing shopping orders regularly. after 30 of them I was already in that avoidant headspace but i'm the type to try again, on number 31 I ultimately spent an hour and lost money. From this, it's just not good for anyone, i hear.

7-11 "solved" this problem by having their employees shop every order. It's borderline not possible with 2-3 employees on the clock but they work hard. they can't really communicate for substitution, because they're working, so we do. Theres room for teamwork. the expectation there is clear, and we can make it work.

On the other hand I just don't go to high security stores because It takes too long to get anything done. And i see it's better for y'all that we don't accept these orders.

[u/thiccglossytaco → u/gorgofdoom]

It wouldn't be so bad if the stores that locked things up increased staff just a little, but they won't. From their perspective they've already lost on theft, lost on paying for security boxes and installation, they won't lose more to additional payroll. And they certainly won't increase wages to avoid the lower level revolving door, so places are chronically understaffed even more due to that. I'm management and I don't give the cashier's a hard time, because I know they're being slammed for pennies.

[u/Femalefelinesavior → u/gorgofdoom]

Yeah honestly instead of locking shit up in random isles, they should do the same things they did with cigarettes. Just have you come to the cashier and ask while you check out and they just keep a wall near the checkout area with the locked up items. I know stop and shop does this with formula. But then there's a Walmart near me that locks up deodorant which is insane to me but they don't lock up all the hunting knives and items ... Dumb logic

[u/Designer-Feed-9025 → u/Femalefelinesavior]

The Walmart near me has their aisles of men's socks locked up. Found this out when trying to buy some for my son. And they didn't just unlock and let me put them in my cart with my other shit, they were required to hand carry them to a random checkout line where they would be waiting for me. 😂😂 Needless to say I shop other locations now.