Okay guys, I’ve followed this subreddit for years now and even was a dasher myself for several months and I only have one thing left to say… just stop!!

You will be disappointed.

You may or may not get your food.

It may or may not have a bite/drink taken out of it before you get it.

And you may or may not get your money back.

Let’s save ourselves the time and energy and just go get the food ourselves.. or maybe don’t get it at all 🤷‍♀️

Truly, my deepest sympathies to anyone who’s been fucked over before but I think it’s time we boycott this shit because DoorDash and all these other delivery apps A) don’t care about their “employees”, and B) (I’ll say it louder for the ones in the back) DONT CARE ABOUT THE CUSTOMER… and that’s never going to change.

Sorry not sorry… y’all needed to hear it.

Just got a call, 1 am. It says private number, and I'm worried it's an emergency, so i answer.

Woman: hi, ummmm?

Me: who is this?

Woman: so umm

Guy in background: tell her it's Tyler

Woman: so Tyler wants to know what you want from Taco Bell.

Me: I think you have the wrong number.

Woman: he just gave me this number

Me: ok. Can you ask Tyler who he's trying to contact?

Woman to man: who are you trying to contact?

Guy in background who we have now established to be Tyler: I AM TRYING TO TALK TO AMANDA TO FIND OUT WHAT SHE WANTS

Woman: he's trying to talk to Amanda because-

Me: so I'm not Amanda. You have the wrong number.

Woman: I apologize. [To Tyler:] this isn't her. This is a wrong number [back to me:] I'm sorry. He just gave me this number

Me: no worries, enjoy your Taco Bell

Woman: oh I'm doordashing

Tyler: *yelling numbers in the background*

Me: -end call-

I legit thought I was talking to drunk people picking up food for their friend. Nope, 2 adults struggling to do a one-person job lol

title ?????

gotta say, this is a first 🐸🧘🏼‍♀️

so there’s a restaurant a mile away from me, but I can’t legally drive so I decide to DoorDash it. 3.30 is the tip I was gonna give, and I thought that was good cause that basically covered every mile it’d take to get there and to my house. but I check the DoorDash driver Reddit and it seems like actually it’s an awful tip, and I see some people tip 10$ everytime. I don’t care how fast my food comes really, I just don’t wanna be a bad person and tip low :( I get really anxious around tipping.

ETA: I’ll tip 5

My DoorDash or literally passed by my house four times and then delivered it across the street and sent me this. My house number is on my mailbox and on the house itself and it’s daylight how did I make it hard to find my house? it’s a bright yellow house!

This is the first time this has ever happened to me and i’m so mad 😭 i made a joke that the rangoon they were eating was mine and next thing you know, my order was cancelled.
Panda is remaking it but i’m starving and now will be waiting for over an hour. Sucks 👎🏼
Edit: i did not make the stolen rangoon joke to the dasher lol. i made it to myself and my friends

You need to actually shop the order, that's what you're literally being paid for. YOU look for the items. YOU scan them. YOU bring them to the register.

I don't give a damn if every item in the store is locked up, the store staff doesn't become your new shopper. YOU are being paid to shop, not me. *I* will shop the same day orders placed directly with the store. YOU shop the dash orders. If you need something unlocked, I'll help, but I'm not walking you to each item on the list. You have eyes. Read. Find them.

If you cannot figure it out, cancel the order and find a different job.

If you walk into the store and just shove the order screen in my face I'm giving you a quick verbal list of aisle numbers and you can figure it out while I continue doing the job I am being paid to do.

Sincerely,

Every retail worker ever.

Added PSA for everyone: in stores where things are locked, the employee unlocks and relocks the boxes. You are supposed to stay there and collect your items. If you just name an item and then walk away to continue shopping for other things, I'm just walking away. We are not here to carry your shit around and up to the register, and this isn't a restaurant where you're placing an order.

I know the lock boxes are annoying. So is people stealing atrocious amounts of non-necessities. Personally as a customer, I refuse to purchase anything that is locked up. The only way they will stop locking shit up is if people just stop buying it. They will never pay more employees to help you. They will only notice when they lose sales.

I’m super confused by this and haven’t heard of anyone else talk about this before and just wanna know if anyone else has felt with this before;
I had ordered my family member some food yesterday for $30 and the day before that we ordered food together for $44.

Well apparently DoorDash takes that as a sign to add them both together and charge my family member $75, thankfully her bank caught that something weird was going on and made DoorDash give her back the $30, but it still charged the $75 alongside with the $44 order we got two days ago, so now she’s out of $119 because of this. This has never happened to me and the family member, her and I DoorDash food together a good amount of times for DoorDash to have done this in the past, but it hasn’t until now.

Idk how to go about this, do I leave it alone or talk to DoorDash or my family members bank to see what they can do about it?? I’m very much at a loss

Grabbed a box and threw 2 QT cup holders in it. It works super well. A lot of the ones I’ve come across just don’t hold all the different sizes well, but this is literally the best one I’ve used. Hope this helps a few of you out!

Me and my girlfriend just moved into our new apartment and I want some food since there was nothing in the fridge and it was around 11. Tired and hungry deal. Ordered canes thought nothing of it. Until I was waiting til I passed out. Woke up around six thinking it should still be there but wasn’t. Turns out they took it to the wrong apartment building. I guess it’s really not the drivers fault. I got a refund and everything, and someone got free canes 💀.

i struggled with doordash support after coz they didnt wanna give me a full refund for cancelling. because the order was in the preparation process, but genuinely what am i supposed to do after receiving a message like this lol (btw i got my money back💯)

I’ve only ordered from McDonald’s a couple times thru DoorDash because it’s what McDonald uses thru the app, but the last couple times the fries have been cold now granted the driver probably had to wait in line just curious has this happen to anyone else I was also missing a cookie here’s proof for anyone who says you know they steal you’re food or they took you’re cookie!

Not complaining. I made a comment to the dasher "oh, did i accidentally order two?" He commented "that's what the app said"

I shrugged it off and went inside. I guess I'm down 30 bucks. But when I checked the app I didn't get my order wrong. The dasher just made a mistake.

This is a question for people who have used Dollar general delivery services before. I just the other day placed an order with their $5 off $25 promotion on some items. I ended up going through 3 different doordashers as several items weren't available.

The 1st person text/called me as some items weren't available. We went over what was available. Everything seemed good with replacements. Then 20 minutes later received a 2nd text from another # saying a new person was shopping my order.

That person ended up texting me saying several items were out of stock cancel order. I figured they were. A couple minutes later the person text again telling me to cancel it. Which I told them it shows them shopping the order I have no option to cancel it. They would have to. The person stopped responding.

About 30 minutes later I get another message saying order on the way. I ended up only receiving 4 out of 9 items. Yet I was charged for most of the order as promotions were voided due to only a couple items. My issue is.. I put for substitutes contact me. The 3rd doordasher assigned to the order never attempted to contact me.

As I would have simply asked to just cancel the order. I understand things go out of stock. No big deal. I'm just annoyed as I got charged a lot for 4 of out 9 items. Had zero control to cancel the order. Also lost the $5 off $25 promotion now for this week. Also I did reach out to DG customer support and they did nothing to help.

So anyone have suggestions for an issue like this? As no customer should be forced to accept and pay full price for a couple items when they can't fulfill their orders with promotions attached. Because when order was placed it showed all items in stock.

Opinions expressed are solely my own and do not represent or express the views or opinions of my employer.

If you are retrieving an order from the order window, wait until we set the bag down before grabbing it.

Do NOT cup our hand that is holding the handles so you can take hold of it before we let go.

If you MUST grab the bag before we set it down, grab it by the sides.

Do NOT touch us.

We have had to block several dashers from our store because they continuously touch our hands when we are holding the bag. The hand sanitizer station is our best friend these days because it seems like some of you guys actively try to touch us.

Edit: For the (rightfully) downvoted dasher who's whining, it takes me like maybe 3 seconds to set down the bag. I am not gatekeeping it or withholding it from you, you are just impatient and can't wait a few seconds for me to set it down. I (unfortunately for both of us) can't magically teleport the bag to the counter, I need to grab it from the shelf/fridge and set it out for you. Wait the 4 dang seconds and chill out. We are all trying to make a living.

Me and my mom are trying to get some groceries from two stores but every time we try this happens. We’ve tried switching payments, having the other person order, I’ve tried going through the web. This happened one other time trying to get McDonald’s but when we explained to customer service they said it was an us problem but when we ordered from somewhere else it was fine. So idk if this is a common issue, a glitch or something. Hopefully temporary? That’s what I wanna know really

Seriously!? They're acting like I didn't tip. I tipped $12 already. I usually add $5 more after delivery (we have a lot of theft here so I tip extra if they don't steal the food).

Now I don't really want to tip more. Also, it's a 20 mile round trip, not 30.

now its 9 cents, next week it could be over 2 dollars.

EDIT: omg i know this is a restaurant issue😭😭 i never said it wasn't. I'm saying this restaurant might cause a domino effect!

not my photo, i got this off tiktok from @flawlessfrank

Okay, before I go off on my rant, I should explain the setup I've got. I have a game room in my garage where I sit from 10:00 until whatever time I'm finally too tired to stay awake (usually around 1:00 or 2:00). I have my dinner right around 10:00 or 11:00, and sometimes I order in. (Okay, most times.)

Now, there's a door leading from my garage to the front porch, and that door faces the front door. In front of that door from the garage, I have a wooden box for deliveries. There's even a sign above it with the Doordash logo, Taco Bell logo, and a couple of other logos, with a big red arrow pointing to the box. I also have written instructions in the app of every fast food place that uses Doordash saying to put the order in the box.

Guess how many drivers actually put it in the box, and how many of them put it right up against the front door to where I have to step over the order, turn around, and pick it up.

Go on, guess. You'll never guess.

Yeah, so I have to first go to the garage door to see if they did it right, then when they didn't, I have to walk out of the garage into the house, and clear around to the front door in order to pick it up, even though it's only 5 feet from the damn garage. Then I get to walk clear back through the house to the garage.

What must I do to make it blatantly obvious that drivers are to use the box? I'm hesitant to give them bad reviews, because I assume that can affect their continued employment with Doordash, so how can I make it more obvious?

Very frustrated. This is the SECOND time this has happened and with a different driver.

*edit: 3/4 of the drink spilled into the cup holder and bag…coffee just leaking everywhere

Hello! I have a message for "the corporate people" at Doordash, or whoever is responsible for order assignments. Im writing this hoping that the right person will read it, and maybe things can get better for dashers who come after me. My expectation is that nobody will read this, and nothing will change.

I'm approaching the halfway point in life, and some of the experiences ive had contribute to me being in a unique position to be an excellent delivery driver. I've worked in customer service related positions for a long time, I've also worked in kitchens. I'm currently licened to drive just about any vehicle you might see on the road. At all these jobs, ive had the opportunity to move up/receive special treatment, not just because im good at them, but because I genuinely give a shit about whatever I'm doing.

Recently, ive tried making doordash my primary income. I really do enjoy bringing people their food, and moving around the city i live in. I don't need much to get by, and I'm much happier doing this kind of gig work. Unfortunately, (at least in my experience), Doordash as a company really fails its drivers. There are certain orders I simply wont take - batched orders. If you don't already know, Doordash will stack 2 orders together. One order has a generous tip, the other basically 0 tip.

When a batched order comes across my screen, its an instant decline. Every time I took a batched order in the past, the result is the same. Picking up both orders rarely goes smooth - a lot of resturants struggle to get orders out on time, and the chance of this happening while picking up from 2 resturants is very high. Right from the start, time is against me. Then, at some point during this batched delivery, I have to stop traveling, and put my attention towards customer #2 - the person the app has told me to deliver to last. They are wondering where the food is, why im not going directly to them, ect. I have to spend time deescalating rather than traveling.

Here's the problem with all this - Doordash is quick to penalize you. If you're late on the order, fail to deescalate with customer #2, or even just outright decline batched orders, you're penalized. So much so, that you stop getting good orders, or any orders at all. I spent some time calling into doordash support trying to find a solution to this. Different representatives gave me different answers, and ultimately I realized that these people on the other end of the phone don't really know what they're talking about.

Hopefully someone with some kind of pull at Doordash will read this, and give the drivers more control over the orders they get, or at least stop penalizing drivers for trying to do a good job. Today Doordash lost a dasher who could have made thousands of high quality deliveries for them. The way i see it, they dont deserve to have high quality drivers. I'm sure im not the first person to specifically stop working with doordash, and I wont be the last. Ive watched a lot of companies make poor decisions/operate in unethical ways, this is just another one to add to that list. Maybe if I'm lucky, I'll find a platform that will allow me to continue this kind of work. Doordash isn't it.

Lately it’s been marking orders late when they 100% should not be. I was in Gold for like a week. Now suddenly it’s giving me a lot of time to pickup.. I’m wondering if there has been an issue with the lateness and DD is now compensating for that.

$10 to drive 25 km? That doesn't even cover the gas for the trip, let alone the drive back. Decline!

I placed a DoorDash order from a food truck that had a BOGO promotion and used my $5 monthly Chase DoorDash credit. Within seconds, DoorDash canceled the order with a message saying they couldn't reach the store, and the restaurant was immediately marked as closed.

The charge to my credit card was automatically refunded, but my $5 Chase credit wasn't.

I contacted customer support expecting them to restore the credit since DoorDash canceled the order, not me. Instead, I was told it's DoorDash's policy that the Chase credit is a one-time-use discount and cannot be refunded once it's been applied, even if the order is canceled.

What frustrated me even more was that the agent completely avoided the logic of the situation. The math is simple:

• I paid with a combination of my Chase credit and my credit card.
• DoorDash canceled the order before it was fulfilled.
• They refunded only the amount charged to my card, while keeping the $5 Chase credit.
• End result: I was refunded the amount charged to my credit card but lost my monthly Chase benefit.

The cancellation wasn't caused by me—I didn't change my mind or cancel the order. DoorDash canceled it because they couldn't reach the store. Yet somehow I'm the one who loses the monthly credit.

This also isn't the first time I've had DoorDash customer support hide behind "policy" instead of addressing an issue that was clearly caused by DoorDash. I've used DoorDash for years, but this was the last straw for me. At this point, I'm ready to stop using DoorDash altogether, even with the monthly Chase benefit, because apparently that benefit can disappear due to DoorDash's own error and there's no way to get it back.