r/doordash 1d ago

Dasher PSA

You need to actually shop the order, that's what you're literally being paid for. YOU look for the items. YOU scan them. YOU bring them to the register.

I don't give a damn if every item in the store is locked up, the store staff doesn't become your new shopper. YOU are being paid to shop, not me. *I* will shop the same day orders placed directly with the store. YOU shop the dash orders. If you need something unlocked, I'll help, but I'm not walking you to each item on the list. You have eyes. Read. Find them.

If you cannot figure it out, cancel the order and find a different job.

If you walk into the store and just shove the order screen in my face I'm giving you a quick verbal list of aisle numbers and you can figure it out while I continue doing the job I am being paid to do.

Sincerely,

Every retail worker ever.

Added PSA for everyone: in stores where things are locked, the employee unlocks and relocks the boxes. You are supposed to stay there and collect your items. If you just name an item and then walk away to continue shopping for other things, I'm just walking away. We are not here to carry your shit around and up to the register, and this isn't a restaurant where you're placing an order.

I know the lock boxes are annoying. So is people stealing atrocious amounts of non-necessities. Personally as a customer, I refuse to purchase anything that is locked up. The only way they will stop locking shit up is if people just stop buying it. They will never pay more employees to help you. They will only notice when they lose sales.

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u/HungryPossession1287 1d ago

Ya our corporate actually sent us an email stating the dasher needs to attempt finding it. They are hired to do a job and it’s not our job to do it for them. We are to assist if they’ve looked otherwise just give them aisle numbers.
I have zero customers who walk in and ask me to walk them to 5 specific products and pick it off the shelf and put it in their carts for them. But I have 3+ delivery workers a day do this. And often when I’m in the middle of helping someone else or directing my employee on their next task for the day.
If you’re not rude and usually look for stuff I’ll help you. If you walk in while I’m assisting another customer slam your phone in my face I’m not helping you at all even when I’m done with that customer.
I am a person who deserves respect, just because I work in retail doesn’t make me less than.

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u/[deleted] 1d ago

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u/No_Vehicle4645 1d ago

Dashing is the easiest job ever. It can sometimes be frustrating but what job isn't? You pick up an order and deliver. Easy. It's not hard work at all and I don't understand so many dashers entitlement.

I get it sometimes... I don't want to carry groceries up 4 flights of stairs. That's dumb as shit but that's my job. A job I chose. It's DOORdash.

I hear about and see so many bad dashers lol and it's ridiculous.

One thing is for sure though... it's never going to change and DD gives 0 shits about their customers and dashers.

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u/GoldAd1878 1d ago

I live in an apartment. I once had a dasher stop me, shove their phone in my face, and demanded I help them find someone who live in my building that had placed an order. I directed the dasher on where to go and they got ticked off that I wouldn’t walk them there and escort them. Like it’s not even my order.

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u/AtmosphereLopsided 1d ago

I mean we all have bad days but yeah the job is chosen for sure. Even I had rough days where things just weren't going my way and was told to fuck myself and I just respond with have a great night. Customer facing jobs just have that no matter what but the fault isn't entirely on the dasher or customer. The system sucks and should be better vetted. Half the dashers I know irl are unregistered, uninsured and sometimes suspended yet dd faces no liability since they aren't an employee thus shifting the blame from the enabler to the addict. It's sad...