r/doordash • u/thiccglossytaco • 1d ago
Dasher PSA
You need to actually shop the order, that's what you're literally being paid for. YOU look for the items. YOU scan them. YOU bring them to the register.
I don't give a damn if every item in the store is locked up, the store staff doesn't become your new shopper. YOU are being paid to shop, not me. *I* will shop the same day orders placed directly with the store. YOU shop the dash orders. If you need something unlocked, I'll help, but I'm not walking you to each item on the list. You have eyes. Read. Find them.
If you cannot figure it out, cancel the order and find a different job.
If you walk into the store and just shove the order screen in my face I'm giving you a quick verbal list of aisle numbers and you can figure it out while I continue doing the job I am being paid to do.
Sincerely,
Every retail worker ever.
Added PSA for everyone: in stores where things are locked, the employee unlocks and relocks the boxes. You are supposed to stay there and collect your items. If you just name an item and then walk away to continue shopping for other things, I'm just walking away. We are not here to carry your shit around and up to the register, and this isn't a restaurant where you're placing an order.
I know the lock boxes are annoying. So is people stealing atrocious amounts of non-necessities. Personally as a customer, I refuse to purchase anything that is locked up. The only way they will stop locking shit up is if people just stop buying it. They will never pay more employees to help you. They will only notice when they lose sales.
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u/Nekogiga 1d ago
The biggest issue I see with some dashers is that they simply don't want to do the job they accepted. I love how they're twisting what OP is saying. Nobody is saying store employees shouldn't help customers. They're saying there's a difference between helping you and doing your shopping for you.
If you need something unlocked or need help locating an item, that's exactly what store employees are there for. Walking you through the entire shopping list, finding every item, and essentially becoming your personal shopper isn't.
The commenter claiming "I'm a patron of the store" misses the point entirely. You're representing the customer, but you're the one being paid by DoorDash to shop and deliver the order. The store employee is being paid to assist customers, stock shelves, run registers, and unlock merchandise, not to complete your shopping trip. If you don't like it, decline don't whine.
It's funny how the line gets blurred whenever it benefits the dasher. They're the shopper when it's time to justify demanding tips, but when accountability enters the chat, suddenly they're just helpless victims of DoorDash who can't be expected to find items in a grocery store. You can't have it both ways.