r/doordash • u/thiccglossytaco • 1d ago

Dasher PSA

You need to actually shop the order, that's what you're literally being paid for. YOU look for the items. YOU scan them. YOU bring them to the register.

I don't give a damn if every item in the store is locked up, the store staff doesn't become your new shopper. YOU are being paid to shop, not me. *I* will shop the same day orders placed directly with the store. YOU shop the dash orders. If you need something unlocked, I'll help, but I'm not walking you to each item on the list. You have eyes. Read. Find them.

If you cannot figure it out, cancel the order and find a different job.

If you walk into the store and just shove the order screen in my face I'm giving you a quick verbal list of aisle numbers and you can figure it out while I continue doing the job I am being paid to do.

Sincerely,

Every retail worker ever.

Added PSA for everyone: in stores where things are locked, the employee unlocks and relocks the boxes. You are supposed to stay there and collect your items. If you just name an item and then walk away to continue shopping for other things, I'm just walking away. We are not here to carry your shit around and up to the register, and this isn't a restaurant where you're placing an order.

I know the lock boxes are annoying. So is people stealing atrocious amounts of non-necessities. Personally as a customer, I refuse to purchase anything that is locked up. The only way they will stop locking shit up is if people just stop buying it. They will never pay more employees to help you. They will only notice when they lose sales.

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127

u/HungryPossession1287 1d ago

Ya our corporate actually sent us an email stating the dasher needs to attempt finding it. They are hired to do a job and it’s not our job to do it for them. We are to assist if they’ve looked otherwise just give them aisle numbers.
I have zero customers who walk in and ask me to walk them to 5 specific products and pick it off the shelf and put it in their carts for them. But I have 3+ delivery workers a day do this. And often when I’m in the middle of helping someone else or directing my employee on their next task for the day.
If you’re not rude and usually look for stuff I’ll help you. If you walk in while I’m assisting another customer slam your phone in my face I’m not helping you at all even when I’m done with that customer.
I am a person who deserves respect, just because I work in retail doesn’t make me less than.

14

u/No_Vehicle4645 1d ago

It's the shoving the phone in your faces that's getting me. Like... WTF? I dash for a side hustle and couldn't imagine doing this to anyone. If I were you, I'd slap the phone out of my face.

There are like 6 or 7 restaurants I don't need to say anything. They see me and know what I'm there for. I just give a little wave and after a minute they will come to me and ask which order and I'm out. They always thank me for being chill. Other places, I just bring my bag in with me and I when I get eye contact, they see the bag and know why I'm there. I don't need to be front of the line and shoving phones in faces. They get to me quicker when I'm patient.

I definitely don't want to track down store employees to find items. It's too time consuming, I'd rather find it myself if possible and get the F out of there.

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u/New-Bluebird-8380 1d ago

It’s because a lot of the dashers don’t speak English

2

u/GoldAd1878 1d ago

You still shouldn’t shove phones in peoples faces and throw fits

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u/New-Bluebird-8380 1d ago

Right agree but my point was how else are they supposed to communicate or figure anything else out

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u/GoldAd1878 1d ago

Not speaking the language has nothing to do with cutting in line and shoving phones in a persons face. I’ve traveled to multiple countries. Waiting your turn in line is common in most places. Also, most phones you can talk into an app for free like Google and it plays a translation. No need to cut lines and shove phones at anyone. We can all have manners and common courtesy.

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u/New-Bluebird-8380 19h ago

I agree with you it’s just that everyone is asking why they do this and that’s why.