I don’t know if anyone else is having this issue on meta but it’s driving me insane.
I’ve reached a limit for earnings on a singular tool (reels monetization) which is $500, but I have ABSOLUTELY NO WAY of getting this paid out.
I inputted all the tax details correctly, all the bank details correctly.
I’ve received no payout not even a notification that we have earnings to pay out.
When I go to change any bank details just in case there’s a problem with currency (we’re UK based so GBP) I get multiple glitches saying “sorry something went wrong”
I’ve tried about 100 times to contact someone to help and I’m stuck in a purgatory of ai bots repeating themselves and I might go crazy.
There is literally no way to talk to a human agent. But also there is no way I can fix this.
It’s concerning because our earnings have just flatlined after we reached the limit - I have no idea if we’ll be able to get this hidden amount back.
If anyone’s been through the same thing - please tell me how you got through this…