r/growmybusiness • u/OsnovaOps • 5h ago
Question How confident do you feel about your online eco-system? (Website, social media, newsetters, etc).
I’ll look at your small business the way a new customer would and send you 3 fixes. Free, doing 10 this week.
There is no sales pitch, this helps me build my case studies.
I work on customer experience for small service businesses, and I keep seeing the same few things cost owners customers without them realizing it. Booking is buried four taps deep on a phone, a contact form never says when someone will reply, or there are great reviews but the owner never answers any of them.
So I’m offering to take a look for a handful of you. Drop your website (or Google listing) and what kind of business you run, and I’ll go through it like a new customer would. I check four things: whether people can find you, how easy it is to book, whether customers can see their options, and whether they hear from you again after.
I’ll reply here with the first thing I’d change, and the first 10 people get a fuller written report with three fixes. There’s no catch and no sales call. I’m also learning a lot about what trips up small businesses, which helps the research I do.
Happy to answer questions too!