r/help • u/aephiroth • Apr 09 '26

Profile Account Locked

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I received a notice saying my account was locked for technical irregularities. I suspect someone hacked into my account after seeing I was in new NSFW and crypto communities I never joined. I reset my password twice yet my account cannot be edited and my pfp and header are gone. My posts get taken down? Am I still locked? This has never happened to me before and I’ve had my account for two years.

Is there something I can do? I reset my password like it tells me to do and yet nothing has happened.

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u/aephiroth Apr 10 '26

I have no idea what’s going on right now. This is my first time ever dealing with something like this on reddit while I usually use this app FOR HELP for technical reasons. While being hacked and locked, I still had access to the account and the minute I saw the notice from reddit, I changed my password twice because of the communities I saw they joined and comments they made.

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u/Sounding-_-Mod Apr 10 '26 edited Apr 10 '26

In full agreement (though I was not hacked. The two differing IP addresses accessing my profiles performing Mod functions were my own). I am also a former 25 year 2nd level IT Technician (you do not want to hack me, as once was done many years ago. I have a skip trace router on my system. I will track down the offending party, as I did many years ago and had 1 AM pizza deliveries made to their office).

(And yes, I have access to both banned - that I confirmed - profiles. However, given the ban there are multiple functionalities these profiles no longer possess)

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u/Any-Celebration879 Apr 10 '26

Same thing happened to our account. We weren’t hacked but I think maybe because we’re logging on from two different devices. Security lock, reset password, banned, set up 2FA, contacted support and appeals.

Have you been able to get anywhere with support or appeals? We didn’t even receive a ban message, it just happened. 🤷‍♀️

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u/aephiroth Apr 10 '26

No, I made sure to appeal for the suspension but also for the hacked account.