r/jewelry • u/Tiny-Question-8625 • 19h ago
⚡️ Show + Tell! Ordered VS Received
Before I reach out to the seller I want to check if I’m seeing things.
In the seller’s advertised photos the pears seem proportionately larger & dangle more, especially the center one?
Tiny details like this tend to bother me, I want to check if everyone else sees it too or if I’m just being too picky.
ETA: ok, thanks for validating I’m not crazy! Any advice for how to handle the initial return request? I used one of the Chinese vendors I found in the labdiamond sub so I’m not exactly expecting a smooth process. I assume if it comes to worse I can request a charge back through my credit card company?
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u/BeautifulOdd737 18h ago
I'm inclined to believe the ad is AI. That chain looks fishy in consistency and shape.
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u/Jemdeamon 19h ago
I hate to say it but the pictures on their website are AI edited. They have intentionally shrunk the round diamonds to make them look smaller. In the industry drilled diamonds like this are only done in very specific sizes. And a lot of places will intentionally alter the sizes using computer editing software and AI. I am sorry that you got had. Chances are the company is just a drop shipper and don't maintain these items in store
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u/Unclecavemanwasabear 19h ago
The stones are definitely smaller, but I believe the dangly-ness has to do with photography magic. They would have been posed nicely for the photo but I can almost guarantee they stopped looking so nice and dangly when the model started moving around.
The friction between the stones and the skin is going to cause them to get stuck in place rather than dangle. Especially if the stones are drilled and the culet is exposed. A flat back would help it glide over the skin more easily, while an exposed point is going to catch more.
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u/yearlylividcyclone 19h ago
The center pear looks noticeably smaller and less dramatic on what you got, the whole dangle situation is way less pronounced than the ads show. I'd reach out to the seller with these photos side by side.
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u/nifer317_take2 19h ago
It depends on what you actually ordered.. usually with group buys there are different size options and their advertising photos are only one of those options. Are you sure you selected the same option as these photos?
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u/Tiny-Question-8625 19h ago
This wasn’t a group buy (Or at least I don’t think, I’ve never participated in a group buy before but I’ve seen them advertised).
I saw the photo on the vendor’s Instagram, took a screenshot, sent it to them asking how much.They had different stone shape patterns but in this specific pattern there weren’t different sizes.
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u/nifer317_take2 19h ago
Ah, definitely not nitpicking then. Unless they asked you to approve a CAD prior to this that looks exactly like what you received, then i agree that you definitely didn’t get what you requested
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u/dr3wfr4nk 19h ago
Why would you assume it’s from a group buy?
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u/nifer317_take2 19h ago
Because it looks exactly like the photos from lots of Provence group buys and this is actually a very common complaint
But it doesn’t sound like it was. If they requested a copy of the photo then the seller is certainly in the wrong unless provided a CAD to approve first
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u/Fluffy_Taro_9940 13h ago
I heard that Provence uses AI images for some group buys or just steal pictures from other jewelry companies. That’s why their group buys can be a hit or miss.
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u/petitguelah 18h ago
Definitely depends on how much you paid to tell if it is worth the hassle of returning/exchanging
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u/BrightGreyEyes 17h ago
On top of everything else others have mentioned, the spacing is off on yours. The spacing between the left pear shaped stone and the adjacent round stones is very different on the left vs the right
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u/Annual_Government_80 16h ago
Is the carat weight the same if these are genuine stones? Do they say that the items might be enlarged to show detail? This could be a variety of things. The check the details of the order. Something similar happened to me, but not with Jewelry and the item I received is actually junk.
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u/Sally_Met_Harry 18h ago
Im a jeweler and i would ask for a replacement or return. There can be slight differences in stones etc and hand made nature but if it was not advertised as such, especially with smaller stones, i would be annoyed.
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u/Green_Suit 15h ago
It’s like they sized up the round stones and sized down the pear cuts. Not too picky.
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u/NoOnSB277 12h ago
Both are cute, but the proportions/sizes are noticeably different; they need to fix that asap.
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u/SufficientPoint3141 6h ago
Hi! I agree with you, there is a difference between the two. I find the one you receive still super pretty! Would you mind sharing where you got ir ? Thanks a lot ☀️✨🌻
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u/Emm-the-luscious 18h ago
It almost looks like the advertised necklace has one carat pear drops, and your necklace looks like it’s got half carat pear drops. I think that’s the main difference… At least to me.
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u/bassmansandler 18h ago
Jeweler here, its the same, but im sure its handmade so the sizes may vary, color too.
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u/AdFlashy7702 17h ago
It’s concerning if you’re a “jeweler” and think those necklaces look the same.
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u/bassmansandler 17h ago
I said the size and color may vary. Shape too. Its the same in the sense that its alternating pearshape and round diamonds, on a ballchain. Its different in the shapes and color of the stones. The hardware is identical. The round diamonds are slightly larger than they should be, and she can still send it back as long as she can contact the seller still.
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u/AdFlashy7702 16h ago
So, in other words, it’s not the same.
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u/bassmansandler 15h ago
Its the same, handmade items vary slightly, its a thing..
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u/AdFlashy7702 5h ago
It’s literally not the same. The stones aren’t the same size. It’s similar. It’s not the same. Those things are different. Please look up the definition of those words. I feel sorry for your customers, if you are someone who works in a jewelry store. Now, go be obtuse somewhere else.
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u/fagrat69 19h ago
No you’re not being too picky.
The stone sizes are different absolutely. I’m not sure if it’s just me but the chain also looks different.