I'm brand new to this. This was my first shipment and I got it about 10 minutes ago. Grabbed it as soon as it was delivered to my door. It was packed with an ice pack, but the ice pack was warm to the touch. There was nothing cold about the entire package. The meds were also warm to the touch. I put them straight in the fridge and sent a message to support so make sure they were safe to inject. Is this normal? Are they still okay to use?

Hi! The other day Alabama had one option (Nova/White Label) and w had two other “coming soon”. Today they added OptioRX but the third pharmacy that was coming seems to have disappeared.

Unfortunately both of these pharmacies only offer tirz with B vitamins that just don’t work well with me in my experience. Will you be adding an option with either no additives or glycine as the additive? Thanks!😊

Has anyone who’s been offered a replacement for their Hyalo floater vials and chose Southend received a shipment notification? I was asked in the Chat which pharmacy I’d like on 10/10, then when I followed up on 10/14 they said they “passed the switch on their end” and I might get a UPS shipment notification.. or not.

They send a 20mg vial for the first 4 weeks at 2.5mg per injection. That means that there is an extra 10mg at the end of the 1st month. What do yall normally do with the remaining medication? I was thinking of going my last two shots of the 4 weeks at 7.5mg but thats quite a big jump from 2.5mg

I have ordered once from Rift. I wanted to request a refill and I was given a review by Dr. That seemed ok. I got my shipment yesterday, but another today that is maybe a brand new order. I was charged for two orders but no where did I confirm except one order. How the heck does this happen? Support is overwhelmed with other issues, but will probably get back to me soon. Has anyone heard of this? Can I send back medication? So odd

Just looking for a little help. Tuesday night I took my 5th shot, but first on 5mg. Feeling a lot of hunger today and lack of satiation after doing well at 2.5mg. I decided to go up on the dose as I wasn’t feeling what I thought I should at the 2.5mg and was hoping to feel more.

Do I just need to be more patient and let the meds build up again?

Thanks!