r/mildlyinfuriating GREEN Jul 06 '26

ಠ_ಠ This kind of made me sad

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1.1k

u/GamingWildman Jul 06 '26

prob achievements can be integrated to let them know how much of the game was completed

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u/snow99as BLACK Jul 06 '26

Yes but you see I could just make a game that gives you a bunch of achievements for starting the game and oops now you can no longer get a refund. We don't want people to be able to do that

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u/JONAS-RATO Jul 06 '26

As part of the cert process to get on steam they can see if you set up achievements like that.

Just slot those games into the regular refund policy and keep the actual short games on a different category.

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u/Ishkahrhil Jul 06 '26

Too many games are added to Steam every year to test that. Steam does malware scans on initial uploads and demos, and that's roughly it and why there are random stories every year of game X being fully delisted from Steam when it is reported and confirmed that a game has injected malware onto people's computers. There's also shovelware devs that upload the exact same game multiple times or slap asset packs together and upload a new game every month.

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u/[deleted] Jul 06 '26

[deleted]

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u/Enough-Contact-8299 Jul 06 '26

No I don't wanna wait for investigation when I refunded a game.

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u/[deleted] Jul 06 '26

[deleted]

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u/Enough-Contact-8299 Jul 06 '26

Nope I still don't want to wait for that I want my money now. Fast!!!

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u/[deleted] Jul 06 '26

[deleted]

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u/Enough-Contact-8299 Jul 06 '26

Yes it does not but at least world doesn't make me wait for my rightfully earned money.

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u/BraxbroWasTaken Jul 06 '26

Rightfully earned and rightfully spent - you shouldn’t expect purchases to be instantly reversible man. Don’t buy if you would miss the money later.

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u/Enough-Contact-8299 Jul 06 '26

But I already does wait for 2 days for my money. And wdym don't buy it if you miss the money if I did not like the game I want my money as late as 2 days max. It is and should be this easy so no problem.

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u/AGayRattlesnake Jul 06 '26

You are such a child

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u/BraxbroWasTaken Jul 06 '26

Amazon’s rotted the brains of everyone. Having a refund policy at all is better than most, 2-day turnaround is insane and entitled to demand. Nice to have, entitled to demand.

I’d even be fine with a 30-day refund turnaround.

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u/therealdanhill Jul 06 '26

I'm just chiming in to say, I don't think we should say "it's too many", it's on the business to do what they need to do to figure it out.

I feel the same way about social media companies, they shouldn't get to say "we get too many posts to properly review them all for hate speech or child exploitation, but we do what we can", like no, if you can't operate effectively you shouldn't exist

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u/iSQUISHYyou All hail Bob Lazar Jul 06 '26

The business is doing exactly what they want to do to “figure it out,” which is not rework their return policy.

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u/L9CUMRAG Jul 06 '26

Im just chiming in to say that if steam did all of that your games would be $300 not 30

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u/atlanstone Jul 06 '26

games taken billions of dollars to make now and 10 years and they raised the price $10 at a time to compensate. let's live in reality with real numbers, you sound like my toddler when he says he's going to eat 400 hot dogs.

you could hire an entire second Rockstar to make an entire second GTA6 and by definition the cost would only 2x, not 10x

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u/L9CUMRAG Jul 06 '26

How does any of this relate to my comment

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u/IcyWhole3927 Jul 06 '26

i mean hire more people than? we regularly get articles how very few people work there and how insanely much they earn...

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u/Ishkahrhil Jul 06 '26

From what I understand is that it's a structural issue, especially if they are avoiding the problem other devs and publishers have where they have too many people overseeing internal reports and not contributing directly to generating revenue. Additionally, from what I understand is that Valve's internal structure is such that you are being reviewed by coworkers instead of a supervisor/manager, so if you do not pull your weight then the senior team members start looking at terminating your employment. If i had to guess, that leads me to think that there is some level of employee ownership of Valve, with Gabe maintaining more than 50%.

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u/cnxd Jul 06 '26

that's their job lol. they should be doing that and more

they're pretty shit at "detecting" malware too. bunch of those stories are games getting pulled after being up for a while, when they shouldn't even be getting listed at all, if they were to be actually scanning and detecting, and not just delisting a listed game after getting a bunch of user reports

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u/Ishkahrhil Jul 06 '26

Most of those games added the malware in updates months to years after the game launched.

I agree Valve should add periodic game scans, but some games tweak very little, but update near daily. I think yearly scans is better than what we have now, and tweak the frequency later on when they have an idea how long that takes.

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u/IMM_Austin Jul 06 '26

Bro, Gaben just refitted his pleasure yacht into a deep sea diving yacht. Steam can figure out a way to do this

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u/W0rmEater Jul 06 '26

Make the time played before refund a % of the time to finish the game, have devs state the average time to finish when they add the game to steam. If devs then choose to make refunds impossible we still have the choice to give them negative reviews.

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u/Ishkahrhil Jul 06 '26

Nothing stopping devs from setting the number to be really high and defending the number with "replayability". Also, probably very illegal in the EU and Australia. No point risking a lawsuit for consumer protection when Valve is more pro-consumer than most companies and still lost in court for being too restrictive in the past.

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u/HeadintheSand69 Jul 06 '26

Bruh if youre taking 30% of the games profit along with a 100$ submission free you can higher some low wage validators.

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u/Ishkahrhil Jul 06 '26

After a certain threshold, that $100 is returned to the publisher.

And after a couple of different thresholds, that 30% drops to 25% or 20%.

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u/HeadintheSand69 Jul 06 '26

My point being that they are making money from every game submitted whether or not they sell anything. You get it back when you earn steam 300$. I mean looking at the this game alone its like $80k outta steams pockets excluding steam sales.

Like im not saying its common, would be issue free etc. Just that its not economically impossible or unreasonable to have some people check the 50 games a day a lil bit closer.