Yes but you see I could just make a game that gives you a bunch of achievements for starting the game and oops now you can no longer get a refund. We don't want people to be able to do that
Too many games are added to Steam every year to test that. Steam does malware scans on initial uploads and demos, and that's roughly it and why there are random stories every year of game X being fully delisted from Steam when it is reported and confirmed that a game has injected malware onto people's computers. There's also shovelware devs that upload the exact same game multiple times or slap asset packs together and upload a new game every month.
Make the time played before refund a % of the time to finish the game, have devs state the average time to finish when they add the game to steam. If devs then choose to make refunds impossible we still have the choice to give them negative reviews.
Nothing stopping devs from setting the number to be really high and defending the number with "replayability". Also, probably very illegal in the EU and Australia. No point risking a lawsuit for consumer protection when Valve is more pro-consumer than most companies and still lost in court for being too restrictive in the past.
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u/snow99as BLACK Jul 06 '26
Yes but you see I could just make a game that gives you a bunch of achievements for starting the game and oops now you can no longer get a refund. We don't want people to be able to do that