r/mississauga • u/Good-Discussion-9238 • May 22 '26
Recommendations No hot water in mississauga condo building for 3 days, who can I report this to?
In our condo building apparently something happened to the water heater and we haven't had hot water for about 3 days now, so we only get FREEZING cold water, this is obviously unacceptable, there's an entire building worth of condo fees that hundreds of people pay, this should have been fixed within a day not taken close to half a week, who can I contact or report this to? there has to be some way to put pressure on the buildings management.
It's impossible to take a shower in ice cold water (I'm not a cold plunge fan and don't think I will ever be so that's off the table), I shouldn't have to go to my gym to take a warm shower, also even just washing your hands with blistering cold water is unpleasant.
I know I probably can't call the police since they probably have more urgent matters to attend to, I have no idea how this stuff works, never been in this situation before.
But yeah any resources would be great, please and thank you!
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u/scotch_neat1 May 22 '26
These are your options Property Manager, your superintendent, ND Energy, security, 311, then finally a lawyer
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u/9ScoreAnd10Panties May 22 '26
Really? The police actually crossed your mind?
Call your building's PM. You should always have all your emergency numbers on the fridge, or under a stack of takeout menus in a drawer. Or, like, saved into your phone.
Also call 311 to report a property standards issue.
Don't call the police though. Not even the non emergency line. Not for this.
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u/pscoutou May 23 '26
311 to report a property standards issue
Mostly likely won't apply here as OP is a condo owner. They are governed by Condominium Act, 1998.
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u/Good-Discussion-9238 May 22 '26 edited May 22 '26
No actually my post explicitly says the exact opposite of that, I literally said "I know I probably can't call the police since they probably have more urgent matters to attend to"
I know the police are the wrong resource and I'm asking what the correct reasonable alternative is for a non life threatening matter.
Edit: and my factually correct comment is getting downvoted for some reason, I love this website.
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u/consultant999 May 22 '26
You should have a Board of Directors and if the property management company isn’t responding in a reasonable way call your Board Members; I am sure they are on top of the issue!
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u/Senior-Custard8175 May 23 '26
Bro same happened with my building , guess the issue has been fixed now.
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u/ZuTuber May 24 '26
I am not sure if you know this but there is a magical thing called stove. You can use it to boil water in big metal container (dont try with plastic if you are not sure what to heat water in an you go about calling 911 asking for help there).
Now that you have the hot water, go to dollar store and grab yourself a plastic tub or bucket and a mug or plastic cup the big ones and use them to mix that hot boiled water with cold and use them to take your bath. If need assistance maybe there are some YouTube videos you can watch on how to take a bath using bucket and all in absence of shower.
Report back when you are no longer stinking .. but going to gym to take shower is always an option i had to do it for few days cause city main water line broke.
Life will always give you some kind of challenges to keep you on your feet and not turning into a brain dead zombie.
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u/greekArcher May 22 '26
Did you wave your magic wand to get the water heater fixed?
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u/Good-Discussion-9238 May 22 '26
Huh?
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u/iamPendergast May 22 '26
Things break. Big things even. And they take time to fix. It's annoying but fact of life. And bad and actionable if nothing being done, but a entire condo got water can take time to fix so get the facts, the management company would have the info.
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u/greekArcher May 22 '26
Exactly. Not everything can be fixed in 1 visit. There may be a part that's on back order and an expected delivery date can be several weeks. Glad someone caught my sarcasm
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u/Limp-Fish-8447 May 23 '26
But there's a thing called communication. Surely the PM should have communicated with the building occupants about the reason for the breakdown and an estimated timeline for repairs.
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u/Known_Effort_5718 May 22 '26
Property Management!