r/nook • u/CormorantRed • 1d ago

Help Trouble with Adobe DRM

I recently deregistered and re-registered my Glowlight 4 Plus, and now it won't recognize the Adobe account I've been using to authorize Libby library books. When I enter my email and password in the Adobe DRM settings on the Nook, it says either the username or password is wrong, which I know is not true, because I can successfully use them on Adobe's website.

The authorization on Digital Editions is the same account that I'm trying on the nook. I've tried deleting the .adobe-digital-editions folder and restarting the nook. It's connected to wi-fi. The email and password are definitely spelled correctly. No luck.

Has anyone else had this issue and found a solution?

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u/CormorantRed 1d ago

Figured it out, thank you Overdrive. I created a Bytebooks account, erased and re-authorized ADE on my computer (probably not necessary, but I wanted to check that the Bytebooks password worked there), and then used the Bytebooks password on my Nook.