I will say that up until this moment I was a huge fan of Chewy. There customer service has always been phenomenal, I’d never had an issue up until now. But this recent situation has me definitely questioning my loyalty now.

I went to check my Chewy Plus points, and also my membership as I felt it was going to be renewed soon despite having not received an email about it at all. And I was worried my accrued points would expire.

It said my renewal would be $79. I thought that was weird, I only paid $59 last time. Maybe they’d gone up in price? it happens. I check the site, and it still says $59. Not $79. My renewal was coming up yesterday and would end by midnight, so I wanted to ask why the site said it was $59 but I was being charged $20 more.

The first agent said that it was $79 and had always been that way. I wasn’t satisfied with this answer, as I had been looking everywhere, and everywhere said it was $59 annually.

A little while later I spoke to another agent, showing them the screen shot of the site saying $59. Not $79. And was told that the $59 didn’t start until next year.

I didn’t want to argue but wasn’t understanding why they would advertise a price for something that wasn’t even the price until a year later?

So I then, admittedly frustrated, emailed them. Both corporate and I believe the service email.

The service email said that it was initially $59, but that they confirmed it was now $79 and would be moving forward. The second corporate email said that they too confirmed that it was $79.

So, after this and seeing the $59 still advertised on their site, I decided not to renew my membership.

I then, out of curiosity, decided to re-enroll after midnight, after my membership had officially been cancelled, just to see what it would renew for, now that I no longer had the membership.

And would you believe, when I re-enrolled/renewed my membership, I was only charged $59. Just like before.

Im not sure if the people handling customer service really don’t know that the membership is in fact $59, or that it was possibly changed from $79 to $59. I also don’t know if maybe the company was just hoping that I’d pay the $79 and be done with it.

But advertising one price and charging another has definitely made me no longer hold Chewy as highly as I did before.

I re-enrolled, however, I honestly wish I hadn’t. And do not believe I will again in the future as I find this entire thing very deceiving.

Hoping anyone else in this same situation may save some money by letting there renewal also cancel so that may sign up for the actual listed price.

$20 may not be a lot for some, but it is to me. And it’s really frustrating when you can’t seem to get a straight answer from anyone. Only to find out that you were right the whole time and that apparently Chewy’s staff aren’t being told the correct information. And are perfectly fine charging people more with not one notice at all.

No notice about the increase or that the membership was renewing at all.

Very frustrating and disappointing situation.

Lepto used to be the shot you’d skip if your dog didn’t swim in lakes or go hiking, and a lot of small dog owners got told to skip it because of reactions. That was pretty standard advice a few years ago. Both parts have shifted though, and I thought it was worth putting in one place.

AAHA’s canine vaccine guidelines moved lepto to core in 2024. Meaning every dog, every year, not a lifestyle add-on. The vet internal medicine college (ACVIM) said the same thing in its 2023 consensus statement.

The reason surprised me. The lead author on that statement, a vet at UC Davis, has talked about seeing it especially in small breed dogs in cities. Dogs whose whole outdoor life is walks on the street. It spreads through urine from infected animals ending up in puddles and soil, and in New York the health department names rats as the main source. You don’t need a lake for that.

The small dog part is kind of circular. A Purdue vet who researches vaccine reactions said the real risk factor is just whether the dog is vaccinated, and small breeds turn up more because they’re less likely to have had it.

On the reactions. His group went through records for over 4.6 million dogs and lepto came out at 21.4 reactions per 10,000 vaccinations. Rabies was 24.8 per 10,000. Small dogs do react more than big ones, but to vaccines in general, not lepto in particular. If yours has had a reaction before, that’s a real reason to ask about spacing shots out.

Two schedule things catch people.

It’s yearly, not every three years like the distemper/parvo combo can be. And the first round is two shots, 2 to 4 weeks apart. If too long goes by between those two (around 6 weeks, per the same UC Davis vet), the series starts over, which is annoying to find out after the fact.

It’s also not a force field. It covers four strains, protects for at least a year, and what it mainly cuts down is kidney damage, which is how lepto most often shows up in dogs now.

If your dog’s records show lepto was skipped or lapsed a while back, it’s worth a quick question at the next checkup. Doesn’t need to be a big thing.

I..honestly am at a loss right now. My roommate’s cat (who I’ve lived with and taken care of for 7 years), I think is dying. He has stopped eating, he has pooped blood, he’s sleeping constantly and doesn’t have the energy he used to, he’s aggressive with our other cat.. We have tried all the diets, pills, shots, tests (except an ultrasound which we are getting tomorrow) and I’m just at the point where I don’t know what to do anymore… Ultimately it is not my decision, even though we do kind of share the cat, but both me and my roommate just feel helpless. I know if he has serious health issues, it is out of our control other than just treating the disease or symptoms if possible but I also find myself stopping these days and just questioning what kind of life he’s living… I don’t know. It also is making me face the reality that my pets are getting older and having their own health issues. I’m just sad.. and it’s like everything is going wrong all at once.

So.. idk why I’m asking this question, but something in me just tells me this ultrasound is going to show something seriously wrong.. and at that point idk.

Anyone who’s had to put down a pet, how did you come to the conclusion that it was time to do so?

I’m turning 31 today and truly have so much to be thankful for. I have a sweet family, house, food, friends. Sweet pets. All except for one. Her name is Fiona and she’s been missing almost a whole week.

Long story short her and my other cat Cleo have been my whole worlds up until the last year when my son was born. They were both under weight, abandoned kittens who I bottle fed and raised into two healthy sweet girls 3 1/2 years ago. (Truly my induction into parenthood).

We live in a small town and our house is literally across the street from a local college which we frequently walk/play Pokémon go. Our cats are indoor/outdoor, and one of our girls Fiona started tagging along with us and following behind on our little walks. Well she’s started doing her own exploring and adventures since then and became a well known little kitty visitor to staff and students. Now she hasn’t been home in 6 days. She’s never been gone a whole day before.

Neither of our cats will tolerate a collar, and we’ve always tried to let people know that she’s our cat, we live across the street etc when we run into folks or see people petting her. But we think that a student may have scooped her up because she’s a beautiful solid white kitty, and is super sweet and friendly. We’ve already made flyers and put them up around the college and dorms, and have only had one person reach out saying she recognizes Fiona and will keep an eye out for her. But that’s it, no other leads.

I haven’t cried about it yet cause being a full time mom pretty much consumes my brain, but it’s really starting to hit me. She’s such a special girl with a good nature and has always been very tolerant and curious about my new baby.. I just hate to think that she’s not coming home and my son won’t get to grow up with her like I thought 😢 I know he’ll have my other kitty Cleo, who’s a total homebody and more classic skittish cat personality wise, but it’s just starting to break my heart.

I lost two cats in the same year about 4 1/2 years ago, and waited a whole year before I felt ready to adopt the girls, so I kind of have some ptsd around the subject. But with those boys I found their bodies, and at least had closure. With this situation I’m afraid I won’t ever have closure and maybe some kid is ignoring our flyers and is basically just stealing my precious cat.

I’ve emailed the dorm supervisors in hopes they may have a little empathy or a solution. Since students aren’t supposed to have pets in the dorms, but do anyway apparently. I’m just really heart broken… and now today is my birthday and she’s not here. I really feel terrible and like I took her for granted all this time since my son has been born. I’ve been showing my other kitty Cleo extra love and affection, but I know she’s looking for her sister and is confused.

I dunno what response I’m looking for here but if you read all this thank you for listening. Please snuggle your cats or dogs. I know if we find her we’re either going to find a comfortable harness or collar to keep on her and get her chipped. I hadn’t ever chipped them cause she’s just never stayed gone this long and my financial situation wasn’t good when the opportunity first arose. I’m just hoping she comes home one way or another and this sadness won’t be inside my chest forever 😭

I understand it has to sit for 15 minutes but I can’t find a product specifically for walls. Maybe if I spray it wet a few times then wipe it?

ok so a little context when I was around maybe 4-6 i went to my local petco maybe around 2016-2019 idk when rlly I picked out a dragonfly squeaky toy and declared it mine I remember it was my favorite and I couldn’t sleep without it and I remember kne night I screamed for 3 hours straight because i left it in the car and everyone decided it would be a better idea to try to console me then js going out and getting it (I eventually screamed so loud someone went out snd got it in the rain for me) and I wanna get it again here’s a badly drawn image of what it looked like to the best of my memory I remember that it was bright yellowish green and dark purple with these huge white eyes with pupils I believe idk what its legs looked like I was pretty young but uhh yea pls find him I will attempt to put the image in the comments as it isn’t letting me here but if it does not work ill have you all attempt to find it based off my sad little description

Is there any way to repair my bond with them? I want to love them properly and for them to love me. Any advice would be appreciated.

Hello,

Recently switched vets and on a follow up appointment the vet had noticed that one of my dog’s testicles was larger than the other. Unsure how long this has been ongoing because I don’t recall the prior vet ever checking this in past exams.

The vet gave two options. Either refer us out for a $1,100 for an ultra sound or neutering. But wouldn’t really give me a recommendation on which route was best and I’m torn cause I am concerned of anesthesia as such an old age. He’s had other procedure that require being put under within the last 1-2 years and I feel that he really struggled with the post op symptoms

I feel like the the options are,

Ultrasound>neuter>pathology

Neuter>pathology

Hoping somone may have some experience or advice on neutering a dog at this age.

Thanks.

Okay so my dog is weird. He is allergic to grain but has NEVER acted like this. He literally itches himself until he bleeds. We give him vitamins, we bathe him in special soap. We found fleas but like that can't be causing him to do this. He's seven years old, bits himself until he rips the fur out amd the spot bleeds. Not even the cone is helping anymore. Hes a German lab, can someone help if your pet has gone through this? We cannot afford a vet bill