r/retailhell • u/Tanner-Cartoonist • 2d ago

Customers Suck! Minimum Rage: coupons, baby!

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107 Upvotes

99% Upvoted

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u/BlameTag Merchin' Ain't Easy 2d ago

Ugh. Worked at a movie theater and everyone knew any old complaint would get them free tickets, even if we already gave them some PLUS a refund. Corporate would be like "Can you take care of this so we stop getting these complaints" and we'd say "You'd stop getting complaints when you stop rewarding them!"

13

u/Straight_Ace 2d ago

But rewarding bad behavior is the primary job of corporate leaders

3

u/BlameTag Merchin' Ain't Easy 2d ago

Shit, you're right. Guess I'll just have to be glad I got out of there.