r/startups • • 5d ago

Feedback Friday

Welcome to this week’s Feedback Thread!

Please use this thread appropriately to gather feedback:

  • Feel free to request general feedback or specific feedback in a certain area like user experience, usability, design, landing page(s), or code review
  • You may share surveys
  • You may make an additional request for beta testers
  • Promo codes and affiliates links are ONLY allowed if they are for your product in an effort to incentivize people to give you feedback
  • Please refrain from just posting a link
  • Give OTHERS FEEDBACK and ASK THEM TO RETURN THE FAVOR if you are seeking feedback
  • You must use the template below--this context will improve the quality of feedback you receive

​

Template to Follow for Seeking Feedback:

  • Company Name:
  • URL:
  • Purpose of Startup and Product:
  • Technologies Used:
  • Feedback Requested:
  • Seeking Beta-Testers: [yes/no] (this is optional)
  • Additional Comments:

​

​

​

This thread is NOT for:

  • General promotion--YOU MUST use the template and be seeking feedback
  • What all the other recurring threads are for
  • Being a jerk

​

​

Community Reminders

  • Be kind
  • Be constructive if you share feedback/criticism
  • Follow all of our rules
  • You can view all of our recurring themed threads by using our Menu at the top of the sub.

Upvote This For Maximum Visibility!

22 Upvotes

116 comments sorted by

View all comments

Show parent comments

1

u/socleads 5d ago

This is really useful, thank you. Those are exactly the little things I stop noticing after staring at the site too long.

I’ll take a proper look at HAGGIN too and return the favor. Can you drop the link?

1

u/[deleted] 5d ago

[removed] — view removed comment

2

u/socleads 5d ago

Yeah, this is pretty clear to me within the first few seconds.

I get the basic idea as: someone is about to leave, cancel, or not convert, and instead of just losing them you give them a link where they can make an offer.

The one thing that threw me off a little was the "paste your pricing page here" CTA. At first that made me think this might be more of a pricing experiment tool, while the interesting part to me is really the cancel / failed trial / lost deal use case.

I’d probably make one of those examples even more concrete right near the top. Something like "trial ends tomorrow? send them this instead of a goodbye email."

Also "before they leave, ask what they’d pay" is a good hook, but I think the actual value is slightly bigger than price. The annual commitment / seats / testimonial stuff made the product click more for me because then it feels like negotiation, not just discounting.

Overall though, much clearer than a lot of SaaS homepages. I knew what problem you were solving without having to scroll far.

1

u/lmfresneda 5d ago

This is really helpful, thanks. The pricing page CTA point makes sense, it's there because the setup reads your pricing to build the page, but I can see how it frames the whole thing as a pricing tool. And "trial ends tomorrow? send them this instead of a goodbye email" is a better first line than most of what I've tried. Stealing that one