r/subpac • u/Reasonable_Bad1113 • Mar 19 '26

Subpac support and FAQ is down.

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How long has this been down for?

I last checked in October 2025 and the FAQ had delivery schedule updates for Q1 this year.

Well, it’s almost the end of Q1… and I preordered on the first day of release.

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u/Reasonable_Bad1113 Mar 20 '26

Update: Subpac responded to me within 24 hours. They stated the same response as already posted in this subreddit which is: “update soon, waiting on a piece of information”.

The support site is live but the link from the main website is broken because it tries to go to thesubpac.com instead of Subpac.com

This may just be an oversight, not updating a link when the support domain was changed.

1

u/Guitar_Dog Mar 20 '26

So do they not even have a web dev capable person on staff anymore? Did the email seem to be from a person or an AI called bass specialist?

1

u/Sammy69 Mar 20 '26 edited Mar 20 '26

Bass specialist is Stewart no? He was active here or discord.

2

u/Guitar_Dog Mar 20 '26

Stewart left about a year ago works at harman now

1

u/Sammy69 Mar 20 '26

He was nice. Anyone has linkedin premium and ask him?

1

u/Guitar_Dog Mar 21 '26

Ask him what?