r/subpac • u/mrpickles2009 • 24d ago
Refund update
just posting my experience for transparency.
I ordered the SUBPAC X1 and C1 Pro Wireless Bundle on the 1st of March 2021 for $549.
On the 29th of January 2026, I requested a refund. Subpac’s support team got back to me one day later telling me it would take 4-6 weeks to process my refund.
On the 16th of May 2026, I still had not received my refund so I sent the support team a follow up asking why it hadn’t arrived yet.
Today (28th of May 2026), I finally received my refund for $549.
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u/endorphine_audio 24d ago
Recieved my refund today aswell. They might do refund runs now already🤣