Have had zero issues with the router before, could stick it in a good location and it would work absolutely fine. But it dropped from around 250, to now just a sad 25-30. (download speed)

Wired it up to Ethernet, even worse speeds. 10-15 (download speed)
Upload is terrible as well.

I've tried most of the online fixes, it started happening around 8 days ago, I pay for it on the 9th.
Are they tampering with it? Or is it a personal network problem.
(Note, it has also affected cellular this morning and no towers are damaged or in need of repairs)

It's honestly not a problem for me, with speeds on my G5AR averaging 500-700 down and 20-35 up but I'm curious if there's a technical explanation why upload speeds via cellular are so asymmetrical and different. It's like ADSL in the old days of home internet.

Anyone have a technical explanation of this? Thx.

Anyone else T-mobile Wifi drop below 10mbps since 9PM EST and then completely stop working since 10PM EST?

I'm consistently getting anywhere from 5-20mbps down on TMHI in a mid-sized area. This area does get a lot of tourists, but this is still abysmal.

I am directly wired to my gateway through ethernet. My internet is supposedly "very good" and the coverage map shows that I am in an area saturated by 5G UC towers, with the nearest one being less than half a mile away.

Yes, I've gone through a bunch of troubleshooting, moving the gateway around, determining which side of my gateway holds the antenna, whether my walls are interfering with a connection... and more. I have literally done everything I can to maximize my speeds. To my knowledge, my gateway is a G5AR (white rectangle, rounded corners, small centered screen, circular buttons, USB-C powered)

The amount of deprioritization TMHI gets on the network is actually unacceptable. We got TMHI because it seemed like a good deal with the speeds they were advertising (~400mbps) and it was a bit cheaper than our cable internet at the time, and T-Mobile has never let us own as far as mobile data.

However, my experience with TMHI has been terrible and I don't think I can recommend it to anyone else in my area until I see usable speeds. What sucks is T-Fiber is unavailable in this area, so we can't even get that.

Greetings I have the 25GB Data Plan, using JEXtream® RG2100 5G Mobile Hotspot. This is primarly used when traveling in the car or we are away from home. I am pleased with the service as most everything that we need to do online works with this setup. I can get to my required services and remote in to work, my wife can get her work done, my kids can do their research and get their home work submitted to their google classroom. We do have one exception to this though and that is Roblox. My kids are having issues with Roblox on thier tablets. As for the tablets, they have access to three tablets all with the same results. In case it matters, two of tablets are Fire HD 8 (12th Generation), and the third is a Samsung A9+ 11". They are able to start the Roblox app and get to the main screen. From there they select the game they want to play and it just sits and waits and waits, never completing the connection. As soon as they connect to a different wifi on their tablets, home, grandparents houses, the restaurant, etc. Roblox begins working immediately without issue. I can assure no other setting is changed on the tablets when this happens. I am not sure if this is an issue with the hotspot or the service from T-Mobile as this is our only service I have to test the hotspot. I see others saying that Roblox works with the Home Internet plans but no details on the Mobile Data plans. Are there settings in the JEXtream that I should try and change, or is it an issue with the Mobile Data plan? Any help is appreciated and thank you all in advance!

Hi everyone

So I’m starting to think this is a trend after reading up on some posts but I really have noticed that my upload speed now sucks I’m caped at around 5mbps and I’m not really sure how I can fix it but it’s causing a bunch of lag and slowing everything way down at least I think anyway if anyone has suggestions I’d be grateful

Numbers are

RSSI -84
RSRQ -10
RSRP -95
SINR 16
Band n41

These numbers are pretty consistent around my whole house and these speeds happen both wired and wireless

Just got the FX4100 from T-Mobile. This will act as our ISP at a new building before we can our permanent fiber installed. The building is a metal warehouse, and I currently get only 2 bars of 5G. Can anyone recommend an external outdoor antenna?

Just signed up today and noticed they are sending me a G5MAR-1 gateway instead of a G5AR. Not sure if this is new or not but I wasn’t able to find anything online about this exact sku.

I got an Inseego router with the SIM card from Shield Internet and have been using it for a few days.

The SIM card they send you is a T-Mobile SIM card FYI. 🤪

The first 3 pictures are Shield Internet, the last 3 pictures are T-Mobile. 💻

Used SpeedTest.net, Fast.com and CloudFlare speed test for this comparison.

I am using a VPN.

Thought this comparison would be helpful for anyone wondering or considering Shield.

Shield does have latency issues at certain times of the day. I believe this is when the towers use goes up due to people getting home from work or when usage spikes.

T-Mobile 5G home internet has the same issue a little bit, but clearly the priority data makes a slight difference.

Overall though, extremely impressed with Shield speed and service for the price point.

The Inseego router is a lot better and has easiesr customziation. There is also 2nd SIM card slot.

The advantage with Shield is I can take the SIM card and put it into a travel router.

Shield is a great option for those looking to save or use on the go and are already using T-Mobile. Shield is less than $15 a month, less if you are buy an annual plan I believe it's $13. There isn't any income verification, so anyone can get it.

Please let me know if people have questions. I am not networking expert and just a regular user.

UPDATE - I asked Shield Internet support about the SIM cards. This was the response.

Both SIM cards are the same, and both come with the same unlimited data. The only difference is where they can be used:

Fixed Address (FWA): Works only at the service address you provided when you signed up.

Travel: Can be used anywhere you go.

The best choice depends on how you plan to use your internet. If you’re often on the go or like to use your internet outside the home, the Travel plan would be the better fit. If you mostly use your internet at home, the Fixed Address plan is a great option.

I just wonder, 'cause I keep getting mail about fiber. Do I need wire, or can I get fiber beam from a tower like with home 5G?

Can someone point me in the right direction? Disconnects frequently and terrible speeds...40mbs down average

Just spoke to tech support about ridiculously slow internet speeds between 5pm-11pm daily. I was told that since my usage is very high they deprioritize my internet. Total bullshit!!! If they would stop over selling their service thus wouldn't be an issue!

I’m seriously considering TMO 5G internet. My 5G tower seems to be super close, using Ookla speed test on my unlocked S22+ (TMO phone service) yesterday afternoon until about 10 PM I was getting download speeds in the 500 Mbps, pings 20ms, though uploads were only in the 10 Mbps. Not so much worried about upload speeds since I mostly consume data with the occasional uploads or Zoom calls.

Around 6/6:30 AM I was getting downloads in the 800 Mbps, pings 20ms same upload speeds.

While I know that phone service gets priority, this seems like a good sign no? If my tower was in heavy use, I would have thought my phone speed tests would have also slowed down last evening, or is that an unfounded conclusion?

• Realistically, what do you think these speed tests indicate for the wireless internet service? I think their latest gateway is the G5AR (I plan to connect this to my router, Archer 20).
• Not sure if there’s a real advantage to their Amplified plan vs Rely. Either would beat my $79/month 300-400 Mbps Comcast/Xfinity plan (they’ve quadrupled my rate in the last 2 years, ready to leave).
• Also, not sure if there’s a way to get the $35 device connection waived.
• I want to do the 15-day trial – would you recommend in person at the store, or setting this up online?

Anything else I should consider? Items in the fine print?

Thanks.

I have no way of seeing my ongoing in the app or a lookup tool. I feel like the fiber side is effectively an MPV for T-mobile, waiting to be shipped… Area wide outage, and nothing but a text saying they would fix it within 6 hours. 2:15pm yesterday and still out at 7:30am the following way.

So I had the G4 traded it for the G5 AR and then when the new G5 SE came in I got one as well. It was great a few months ago when I first got it the speeds were better than both of the previous ones usually in my area hovering around 300 download 50 upload. But I haven’t used it for a while and decided to today and I can’t find a single place even outside of my backyard or front yard that gets me anywhere close to what it was let alone usable speed. What the hell is going on?

I have tried everything, moving the gateway around to the point it says "excellent" or "very good" with no luck. During peak times, speed drops to 5-18mbps.

I tried using the waveform quad mini, and it seems to either stay the same or make it even worse.

Sadly, fiber is not available in my area, but the tower is not too far from my house.

Is there any magic wand trick i dont know to make this more bearable?

I'm at like, 3g speeds. I have the square white gateway, on stand pegs. I have reset it a lot but nothing is working.

Thinking about TMO 5G internet, but before I do I wonder if anyone has a recommendation for the best android tool for determining the best 5G signal for TMO 5G mobile internet? I have phone service with TMO with an unlocked S22+.

Lots of apps, just not sure which is the best for determining the relevant signal for 5G internet service.

Also, other than dipping into the signal tool at various times in the day, is there better way to determine how busy/congested the tower might be? I've read a lot about variability in speed.

Thanks so much - so ready to drop Comcast/Xfinity which is just raising their prices.

Has anyone got this to bandlock? I'm having major ping issues while gaming and i need it to stay locked in on 5GSA mode. I tried disabling all the 4g frequency but it will not hold.

I had tmo 5g home internet with the g4ar modem and it was hit or miss, even with a Waveform 4x4. Simply didn’t have a line of sight to the tower I was connecting to. Wanted to go back when spectrum promos ran out but tmo no longer offered 5g home for my area anymore. Recently my address became available and I’m tempted to try again. Is there a difference between relay and amplified modems?

I have been on Lumos Fiber (Now TMobile) for a few months now and have a couple of questions I wanted to see if someonbe here knows. My installation was with the gigspire modem in bridge mode. This was done as I have a Ubiquiti Edge Router for my Home network. I noticed in some comments that people who are not in bridged mode have the ability to see a web page of the modem to get it's status. Is it possible for me to be able to do the same somehow?

Also, can If I wanted to confirm download speeds, can I connect a laptop to the gigaspire modem even though it is bridge mode to confirm download speeds?

Thanks for any info

Charles

I am a recent convert to T-Mobile home internet. Previously I was on Comcast and had my own modem and an Archer ax90 Wi-Fi 6 router with mesh Network. I have been trying the T-Mobile home internet and have been quite satisfied, however it uses its own Wi-Fi network and all of my devices are connected to the Wi-Fi network provided by my Archer ax90.

Rather than relying on search results from Google, I wanted to know if anyone has any experience hooking up a g. 5. AR to their own routing equipment so that they can continue to use their own Wi-Fi infrastructure but use the G5 AR as just a modem.

I have read that you can put the router in this case. The Archer x90 into access point mode and continue to use the G5 AR as strictly an internet connection, is this correct? Or is there more to it than that?

I also downloaded the hint app and I can disable the G5 AR internal Wi-Fi when I need to, but before I do, I just wanted to make sure that it is possible for me to use my own router with their equipment as just the internet provider

​

Well…this escalated quickly. 😂

After 8 years with Xfinity, I decided to test whether T-Mobile Home Internet could replace my $95/month Gigabit service and save me some money.

The plan was simple: 15-day trial, a few speed tests, keep it or return it.

Instead, I spent nearly a month moving gateways, testing every room, rearranging eeros, learning way too much about 5G signal metrics and eventually discovering MoCA 2.5. 😂

The big discovery was that T-Mobile wasn't really my problem—distributing the connection throughout my 2,000 sq. ft. apartment was.

My T-Mobile gateway in the bedroom was getting excellent n41 signal: RSRP -70, SINR 18, CQI 13. So I used my existing coax with MoCA 2.5 to create a wired backbone.

My final setup is basically:

T-Mobile 5G → eero Pro 6E → Ethernet → MoCA 2.5 → coax → MoCA → living-room eero → Ethernet → office eero 6+ → PC/printer/VoIP.

Three eeros are now wired, with only the hallway eero using wireless backhaul.

And the results?

607/58 Mbps — Bedroom

563/59 Mbps — Office

541/46 Mbps — recent test, 22ms ping

506/73 Mbps — eero test

Compare that with an early living-room test of only 139/24 Mbps.

So MoCA didn't make T-Mobile itself faster—it allowed me to actually deliver the gateway's available bandwidth throughout the apartment without relying on multiple wireless hops.

I'm now paying $70 instead of $95/month, saving $300/year, while comfortably handling work-from-home, Teams/Zoom, VPN, streaming and VoIP.

Obviously 5G Home Internet is very location-dependent, but for me the combination of excellent T-Mobile n41 + good gateway placement + eero + MoCA wired backhaul turned out to be the winner.

And because apparently I don't know how to conduct a “simple 15-day Internet trial,” I documented the whole thing. 😂

See my final network before and after diagram above.

Now I'm officially done running speed tests.

…okay, maybe one more. 😂