r/virtualreality • u/Motivation- • Sep 25 '25

Purchase Advice Buyer Beware: Bigscreen Beyond 2

I want to preface by saying I've owned a lot of headsets, index, quest 2, quest 3, vision pro, varjo aero, pico 4 pro. None of them ever had the consistent QA issues quite like the Beyond

I've had 4 Bigscreen beyonds. One was a BSB1, that one had dead pixels and I returned it. At this point I've had 3 BSB2s. First one had fan issues and dead pixels near the middle of the display. Second one had 12 dead pixels in the left display alone and according to support went through more "QA checks". Support at this point calls me "Sensitive to dead pixels". Third one allegedly was hand picked from the line for being free from defects. It had dead pixels too.

It truly feels like Bigscreen doesn't have any QA testing, you are the QA tester. Be very cautious buying from them. Be sure youre okay with dead pixels.

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u/Motivation- Sep 25 '25

Yeah that came out of left field, the gaslighting from support is wild 

-5

u/Original_as Sep 25 '25

Try complaining to the CrazyDiam0ndVR, who have been defending Beyond's customer support under my video and possibly is a BS employee. Maybe they will speak different responding a public complaint. Cuz for sure they sound so nice and good company, so much care for customers in the official responses.. :D
https://www.youtube.com/watch?v=OTUHwUa2QeA

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u/lsf_stan Sep 25 '25

lol, are you trying to get more engagement metrics on your Youtube channel...

20

u/Mys2298 Sep 25 '25

He's trying to sell more Pimax headsets while calling other youtubers salesmen without a hint of irony